The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life in its social, political, economic, civic and cultural dimensions her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens addressing inequity not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nation.
Key functions, accountabilities and related duties and tasks:
Within the delegated authority and under the given supervision of the Fundraising Manager, the incumbent may be assigned the primarily, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.
Support the development and implementation of face-to-face fundraising strategies and initiatives, including acquisition sites management, motivation, and support to different face to face agencies:
Support planning, execution, and evaluation of face-to-face strategy from different agencies ensuring the best quality of donors and recruitment process.
Ensure the correct handling of the proposal and the information about UNICEF’s mission by the fundraisers.
Motivate fundraisers / supervisors / providers: carry out an incentives plan that aims motivation, enthusiasm and engagement within fundraisers, team leaders, facers and providers. Develop and support all activities related with teamwork.
Train fundraisers: conduct training and ensure an induction plan to new fundraising members and external partners.
Innovate: participate in trainings about fundraising tools and techniques to have up to date techniques. Learn about UNICEF programs, visit projects and coordinate talks with program specialists through PFP team and fundraisers.
Manage the long relationships with different corporates/sites across the country and prepare monthly calendars to ensure the implementation of face-to-face activities. Seek for and innovate new spaces and events, corporate buildings, desk to desk, door to door.
Keep up-to-date dashboards and metrics to track face to face performance measurement and find the right tools to implement:
Report and provide insights per fundraiser, per supervisor, per campaign and per provider including performance, productivity and improvement needs for management.
Make recommendations on managing fundraising teams for each campaign.
Develop and implement an action plan to each fundraiser / supervisor / campaign / provider to improve the performance (results and quality). Undertake different types of analysis information to improve and ensure campaign goals, fulfillment, and attrition rates.
Support the monitoring and evaluation of the individual donor operation:
Contribute to the monitoring, planning and provide feedback to each acquisition channel of individual fundraising.
Support the Fundraising Manager in the execution of the assigned investment and monitor and report monthly to the country and regional office on KPIs associated with the investment.
Support the achievement of the desirable return on investment as outlined in the investment requests and ensure associated gross revenues.
Conduct regular revenue tracking through monthly gross revenue reporting, in-depth analysis of KPIs and regular engagement to monitor results.
In the event of a shortfall, work to identify and implement corrective actions. Identify opportunities to increase revenue in the country office to offset shortfalls in others.
Provide an up-to-date analysis of best practices, opportunities and trends and innovation related to face-to-face fundraising, from the UNICEF network and external organizations:
Use innovation to identify new trends in face to face, retention and develop new business models and channels.
Use the UNICEF network to apply the best face to face learning. Analyze best practices and apply learning.
Use these learnings and seek to implement successful activities of UNICEF and external organizations.
Effective cross-functional coordination and collaboration:
Support donor retention monitoring and donor quality with KPIs, the creation of the best content for the donor line and circle communication, search for new ways of donor communication inside and outside the organization.
Work in a coordinated way with the different fundraising channels and the Communication team to successfully implement the Country Office’s fundraising strategy.
Any other project assigned by the supervisor.
To qualify as an advocate for every child you will have…
Completion of secondary education is required, preferably supplemented by technical or university courses related to communications, social marketing, advertising, public relations, or related areas. Advanced studies in communication, marketing or corporate social responsibility are an advantage.
Minimum of 6 years of relevant work experience in communication, fundraising and/or related areas.
Work experience in fundraising and individual giving is an asset. Experience working for international organizations would be desirable.
Developing country work experience or field work experience is an asset.
Fluency in Spanish is required. Proficient level of English is required, but complete fluency is preferred.
