Under the general guidance of the Corporate Alliances Officer (NOB), the Fundraising Associate will provide support to the Individual Giving fundraising strategies implementation with the aim of supporting the donor acquisition, value maximization and retention strategies.
This post will contribute to the coordination and execution efforts across all the Individual Giving channels with the aim of maximizing resources for results (RR) revenue for UNICEF Costa Rica. Key individual giving fundraising channels will include, but not limited to, face to face, CPTP (corporate pathways to pledge), digital, telemarketing, cash, and emergency fundraising, in addition to donor retention and value maximization.
Provide administrative support to the execution and implementation of Individuals Giving acquisition and retention strategies in the Costa Rica Country Office (CO).
Monitor, analyze and report on the KPI’s associated to the Individual Giving acquisition and retention channels and strategies.
Monitor a risk analysis matrix and recommend action plans in the acquisition and retention strategies.
Work together with the fundraising agencies on the implementation of the improvement plans for their performance.
Provide administrative support to the CRM system implementation in the Costa Rica CO.
Implement reporting, communication, and retention strategies for key enablers of the acquisition channels, such as venues and partners.
Assist in the implementation of the technical training and support plans to achieve goals for each acquisition and retention campaigns to the team in the office or the suppliers.
To qualify as an advocate for every child you will have…
Completion of secondary education is required, preferably supplemented by technical or university courses related to the work of the organization.
A minimum of 6 years of relevant professional experience in implementing Individual Giving activities, with at least 2 of those years in charities/NGOs.
Developing country work experience and/or familiarity with emergency is considered an asset.
Fluency in Spanish and English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian) is an asset.
