Global Emergency Response Manager

GOAL, Ireland

Skill Required:, Project/ Programme Management
Preferred Experience: 
Above 10 Years
Closing Date for Applications: 
26th December, 2017

Job Description

Reporting to the Head of Programmes, the primary function of the Head of Emergency Response is to provide leadership to GOAL’s emergency response programming. Specifically, the Head of Emergency will manage and develop GOAL’s Humanitarian Unit to provide surge strategic and operational capacity to crisis response programmes in new and existing GOAL country programmes and to ensure appropriate preparedness strategies are in place at a global and country level to mitigate against the impact of humanitarian crises. As the Head of GOAL’s Emergency Response the individual will also act as a first responder. Additionally, the role will involve contribution into global strategy for GOAL. This role has a global focus and brief and will involve engagement with other Department Managers and members of GOAL’s Senior Management Team (Programmes, Systems – Logistics, IT, HR; Finance and Strategic Partnerships).

Main Objectives of the Position:

To lead the effective planning, design, management and monitoring of GOAL’s emergency programmes; specifically:

  • Strategically position GOAL as one of the pre-eminent global emergency response agencies through refining, overseeing and being accountable for GOAL’s emergency response strategy.
  • Support new programming in chronic or sudden onset humanitarian crises; lead GOAL’s response as required on sectoral assessments, programme design, budget development, programme implementation and external coordination. Ensuring that there is strong engagement of GOAL’s programme, logistics, HR and finance functions.
  • Manage GOAL’s Global Humanitarian Unit including budget responsibility and resource prioritisation and allocation. Negotiates other resources as required from other functional leads.
  • Travel to GOAL’s current and protracted humanitarian programmes in a learning and support function.
  • Ensure that crisis response programme planning and implementation is in line with GOAL’s standards, ensuring donor compliance and accountability to beneficiaries, donors and other stakeholders.
  • Support global contextual analysis and anticipatory humanitarian positioning.
  • Work with existing country programmes to ensure emergency preparedness plans are in place, are contextually appropriate and adequately resourced.
  • Lead the capacity building of GOAL’s global response personnel and country programme staff who may be deployed to respond to crises within their countries or seconded to other responses.
  • Contribute to the evaluation of humanitarian programmes, developing lessons learnt for internal and external knowledge sharing and future programming
  • Working with the Strategic Partnerships Department, develop and implement funding strategies for new humanitarian responses.
  • Provide technical guidance on Emergency Response programme approaches, undertaking as required research and development of internal policy and guidelines.
  • Support GOAL’s country programmes and Desk Officers through reviewing and providing feedback on humanitarian programme proposals and reports (interim and final) prior to submission to donors.
  • Undertake external coordination at national and international forums, including actively engaging with appropriate NGO and Humanitarian networks, ensuring GOAL stays current on relevant sector trends.
  • Support the development of appropriate strategic partnerships with local, national and international NGOs, networks and alliances, etc. with the aim of deepening the reach and effectiveness of GOAL’s emergency response function.
  • Provide senior level donor liaison representation as required and in coordination with the Strategic Partnerships Team, specifically with Irish Aid, DFID, FFP, OFDA, BPRM, ECHO and UN agencies.
  • Engage with HO media teams to plan and implement engagement strategies for emergency responses.
  • Work closely with the SMT to develop humanitarian programming in line with GOAL global strategic plan

Undertake from time to time certain other tasks relating to GOAL activities as requested, including support to broader initiatives within the GOAL’s Strategic Partnership and Programmes Departments.

Person specification:

  • Not less than 10 years overseas experience (six of which in a managerial capacity) in implementing and managing humanitarian programmes, particularly programmes funded by OFDA, ECHO and UN agencies;
  • Demonstrated leadership in establishing new emergency response and humanitarian programming;
  • Demonstrated experience in representation with Institutional Donors e.g. OFDA, FFP, ECHO, UN Agencies etc;
  • Experience supporting proposal development and internal and external reporting;
  • Experience engaging with Cluster coordination systems;
  • Experience of Contingency Planning;
  • Experience working with Complaints and Response Mechanism and in relation to Stakeholder Information;
  • Experience of negotiation and working with local partners;
  • Evidence of good interpersonal and communication skill;
  • Budgetary and financial management skills;
  • Proven ability to work as part of a team and under pressure; and
  • Fluency in English and ideally in either French or Arabic.

Our package includes a competitive salary, 22 days annual leave and the possibility to join our Health care scheme. Additional benefits are available after 12 months of service.

GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer.


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