PURPOSE OF POSITION:
World Vision is one of the world’s largest INGOs, with over 37,000 staff operating in nearly 100 countries. The organisation delivers humanitarian aid to populations in some of the most challenging and complex environments, transportation and fleet operations are critical to the delivering our programmes. World Vision has a diverse global fleet of well over 10,000 standard vehicles and an equal number of motorcycles, it also includes drilling rigs and water craft. The total fleet portfolio represents one of the largest asset groups in the organisation.
The ‘Director – Global Fleet Management (GFM)’ is the global leader responsible for developing and driving organizational fleet strategy and ensuring current industry practice is implemented in relation to the procurement, operation and disposal of World Visions fleet. The role holder will be expected to lead the GFM team in working collaboratively across the organisation to deliver agile and flexible ‘end to end’ transportation solutions for World Visions operations.
World Vision is committed to operating its global fleet resources safely, cost effectively and with a reduced environmental impact. The role has a particular focus on Fleet Safety, ensuring our drivers and vehicles operate safely in challenging contexts where our staff and vulnerable road users are at the greatest risk.
Fleet Strategy & Practice Development:
- Lead the development and implementation of global fleet management strategies. Ensuring Global Fleet Management (GFM) practices are in alignment with WV Fleet, Procurement and Financial policies and internationally accepted current practice.
- Collaborate with multiple stakeholders to ensure that the WV fleet strategy aligns with expected organisational outcomes and reflects the values and vison of WVI.
Strategic Fleet Management:
- Provide leadership, operational guidance and support to the global fleet team (direct & matrix management). Ensuring GFM is providing end to end transport solutions as a trusted business partner to the wider organisation.
- Develop Fleet Safety initiatives aimed at reducing harm to staff and vulnerable road users, with particular focus on fatal Road Traffic Accidents (RTAs).
- Explore the development of road safety programme opportunities with donors & suppliers.
- Drive continuous improvement and innovation in GFM frameworks. Develop quality assurance and performance metrics across fleet management systems and procedures.
- Identify significant risks and organisational gaps in fleet current practice and develop appropriate mitigation plans to protect the fleet function. Ensure risks are communicated with Enterprise Risk Management (ERM).
- Drive the development of adaptive, agile and dynamic fleet management solutions that focus on delivery at the ‘grass roots level’, employing appropriate change management techniques when required.
- Develop technology solutions to monitor fleet assets, operational use and disposal.
- Drive high standards and performance through setting clear direction and empowering and influencing others.
- Regular liaison with senior Global Supply Chain (GSC) managers, Global Field Operations (GFO) regional & programme level managers.
- Act as a strategic link for the promotion of sound fleet practice for National Offices, Regional Offices and Response operations.
- Regularly liaise with the wider Fleet network on emerging issues and provide a conduit to escalate concerns to senior leaders.
- Actively contribute to internal and external forums, working groups and networks related to fleet management.
- Work closely with members of the Corporate Security team promoting mutual learning, support and accountability.
- Develop appropriate workforce & succession planning that ensures the organisations ability to deliver transport solutions in fluid high risk environments.
- Oversee the development and implementation of global capacity building plan for operational fleet management.
- Engage with senior leaders to raise the awareness of fleet management protocols and practice.
- Develop a professional culture of innovation, learning and mentoring. WVI should be seen as the ‘employer of choice’ for INGO fleet professionals.
Knowledge Management & Quality Assurance:
- Promote alignment with WV Fleet Management Policy.
- Drive the process of continuous learning on current international accepted practice in fleet management & analysis, identifying tools and processes that can be implemented into WV operations globally.
- Encourage mutual learning on fleet management issues at a Regional and Global level.
- Assist in the facilitation of and coordination of global fleet information sharing forum/network that promotes the embedding of sound fleet management practice into all layers of WV’s programmes.
- Facilitate the documentation of best practice and contribute to the community of practice and centre of excellence.
KNOWLEDGE, SKILLS & ABILITIES:
- Relevant Tertiary Qualification (Bachelor’s Degree or similar) in Logistics, Engineering, Supply Chain, or general Business Management.
- Recognised Industry Qualification in Logistics, Engineering, Supply Chain (or Business Project Management experience).
- Suitable transferable qualifications from Military, Government or Private Sector.
- Significant senior management experience (8-10yrs) in Humanitarian Operations involving Fleet Management or Logistics would be considered.
- Proven ability and experience (8-10yrs) in fleet management or logistics at a senior level across a large complex international organization, with strong change management experience.
- Proven experience in Financial Cost Centre management.
- Procurement, Supply Chain or Logistics experience.
- Understanding of Humanitarian operations.
- Proven experience in managing coaching and developing staff.
Preferred Skills, Knowledge and Experience:
- Recognised Logistics, Engineering, Supply Chain Qualification (or Business Project Management experience).
- Experience in fleet management optimization and sound understanding of the transport industry.
- Previous experience in contract negotiation and supply arrangements with vehicle suppliers.
- Experience in fleet management/operations within the Humanitarian sector.
- Proven people leader with the ability to influence widely across a diverse organisation.
- Previous experience in managing complex cost centers with Business analysis skills.
- Proven business acumen and political savvy, must know how to get things done through formal and informal channels.
- Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.
- Ability to operate effectively and responsively in a fast changing, ambiguous environment and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.