Governance Delivery Manager

Mercy Corps, Kinshasa, Congo

Skill Required:, Project/ Programme Management
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
4th February, 2015

Job Description


Vision and Strategy

  • Demonstrate visible leadership and adherence to Mercy Corps’ core values, principles and strategy
  • Oversee all governance and community mobilization/engagement program and institutional capacity building activities, ensuring that team members are following work plans, that activities are on schedule, and that project deliverables are completed as planned.
  • Coordinate with program team and other departments to ensure operational systems are in place to support Governance activities including logistics, administration and human resource
  • Plan, coordinate and oversee the implementation of the Governance strategy for the five year implementation phase of the IMAGINE program
  • Ensure Governance is delivered on budget and to schedule
  • Oversee all aspects of design, monitoring, evaluation and learning, and ensure that all program aspects are documented
  • Manage collaborative partnerships, providing effective donor liaison. Identify, build partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders
  • Communicate effectively to ensure overall project targets and donor obligations are met
  • Ensure all program management minimum standards are met including risk management, issues management

Program Management

  • Work closely with the Service Provision Delivery Manager to ensure that the Governance and Service Provision strategies are closely aligned and in coordination at all times.
  • Work closely with Governance Gender Advisor to oversee GBV complaint mechanism and ensure staff and partners have completed gender training.
  • Oversee the establishment of CEQs (Community WaSH Committees) and collaborate with infrastructure team to facilitate proper communication and coordination.
  • Oversee program start-up and ongoing program management and administration of teams across the three project sites.
  • Develop partner MoUs and contracts & oversee a training program for program partners integrating community approaches, gender sensitivity, and capacity building into all activities as appropriate
  • Develop program implementation plans including partnership frameworks, beneficiary targeting focused around WASH and capacity building of partners as needed
  • Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
  • Develop work plans in collaboration with national staff, as well as monitor implementation, program quality, and impacts of these activities
  • Develop monitoring systems (with technical support from the M&E team) and provide regular reports on program activities as required by the program
  • Collaborate with evaluators and advise on evaluation and research questions relevant to Service provision, Governance and Behavior Change

Team Management

  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence
  • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews
  • Supervise, hire and orient new team members as necessary
  • Provide team members with information, tools and other resources to improve performance and reach objectives
  • Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes


  • College degree in one of the following: Public Policy, Governance, International Development or other related field. Master degree preferred.
  • 3-5- years of experience focused on governance and/or civil society programs at community and/or national levels. Experience and knowledge of governance systems in DRC preferred
  • Experience designing and implementing programs related to governance, participation, and accountability particularly in Africa
  • Demonstrated understanding of systems approach and/or systems thinking
  • Experience recruiting, training, and managing program teams
  • Experience collaborating with local authorities and leaders, community capacity building, and community mobilization
  • Previous experience working with international organizations required and history with DFID-funded initiatives desirable
  • Proven ability to work effectively in multi-cultural teams and with technical and administrative staff and consultants
  • Strong communication skills in English and French, conversational Swahili a plus

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