Thinking of a Career in Emergency Management?
- BY Nicole Pelette
Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.
For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.
Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.
Project Overview and Role
The aim on the Nauru Support project is to provide cost effective support services to specific standards for Deployees and their families, to enable the Deployees to work effectively and reside safely in Nauru.
This position requires a person that has the necessary financial, program management, leadership and communication skills to manage and respond to a wide variety of needs and situations within a cross-cultural potentially stressful environment. While much of the Deployee support work can be managed within a structured organisational environment, the nature of the Deployee support required and the context in Nauru (including security, basic human needs, local technical capacity to repair complex equipment, landlord reluctance to repair their properties) means that issues that may be straightforward on the surface can rapidly become complex and urgent.
The Head Office Operations Support must have the communication and organisational capacity to co-ordinate the work required and to be able to communicate clearly and concisely so that all stakeholders fully understand the issues, the proposed solution and the required quality standards.
The Head Office Operations Support will be responsible for Deployee support service levels and for ensuring the services are provided in an equitable and fair manner. At the same time, the Head Office Operations Support will assess the urgency of critical problems against those that are more "routine" and non-urgent. The Head Office Operations Support would be responsible for providing information, support and advice to DFAT Nauru Post, maintaining service level standards and the required reporting.
The Head Office Operations Support will be based out of our Brisbane or Sydney office and have the following responsibilities: