Head of Solutions Mapping

United Nations Development Programme, Khartoum, Sudan

Skill Required:, IT and ICT
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
2nd April, 2019

Job Description


The UNDP Strategic Plan 2018-2021 embraces the complexity of development and commits the organization to helping countries find faster, more durable solutions to achieve Agenda 2030. Important development trends like urbanization, climate change, and rising inequalities pose significant challenges on our path to achieve the 2030 agenda of achieving the Sustainable Development Goals (SDGs).

UNDP has begun incubating a number of strategic initiatives aimed at ensuring UNDP is ‘fit for purpose’ to deliver a new generation of solutions in line with the challenges the world faces. One such key strategic initiatives is the Country Accelerator Lab Network. The initiative is a recognition that increasingly interrelated development challenges require going beyond business as usual and single point, linear and silver bullet responses in development. Instead, they call for an interdisciplinary approaches and non-linear solutions that crowd in the collective efforts of variety of partners and tap into local insights and the knowledge of people closest to the problem and the solutions. The initiative is also a recognition and an investment in the emerging momentum among a growing number of UNDP Country Offices around joining together disruptive, cutting edge methodologies with contextual, country-based insights and expertise to accelerate impact and progress toward the Sustainable Development Goals.


UNDP in Sudan has consistently promoted innovative initiatives since 2014 as an enabler to doing development efficiently and tackle barriers to development pathways. In partnership with the government, private sector, incubators and civil society organizations, Country Office (CO) has undertaken initiatives that applied design thinking, human centered approach, to create solutions on better citizen engagement towards building peace and social cohesion; behavioral insights to understand pathways of radicalization and determine programme response to prevent violent extremism, telecom big data to measure proxy multi-dimensional poverty, crowd sourcing through radios to obtain perceptions on public service delivery, as well as promotion and capacity building of youth on social innovation. These initiatives were conducted within ongoing projects or as test pilots facilitated by the CO Innovation Task Force.

Sudan is one of the selected country offices amongst 60 countries for the launch of UNDP’s global network of Accelerator Lab in 2019, embedded within UNDP’s global architecture and country platforms. The establishment of the lab will support CO’s objectives and ongoing efforts in applying up to date social and policy innovation concepts, tools and approaches to address most complex and emerging development challenges in the country. Social and policy innovation for UNDP Sudan means pursuing new approaches, ideas and solutions combining multiple disciplines, types of actors and sectors, to put effective capacity and processes at the core of public service delivery and social progress right from initial nudge through scale and systemic change.

In particular, Sudan CO envisions the Accelerator Lab to build on the latest thinking from the fields of complexity science, lead user innovation, collective intelligence and data innovation to co-create solutions and accelerate development impact through improved, efficient and inclusive responses in support of UNDP’s current and upcoming priorities on local governance, economic stabilization and sustainable livelihoods amongst others.

Role within UNDP Global Network of Accelerator Labs;

As a part of the UNDP global network, the Sudan Accelerator Lab will assist in surfacing and reinforcing locally sourced solutions at scale while mobilizing a wide and dynamic partnership of actors contributing knowledge, resources and experience. The idea is to transform our collective approach by introducing new protocols, backed by evidence and practice, which accelerate the testing and dissemination of solutions within and across countries. This will enable the global community to collectively learn from local knowledge and ingenuity at a speed and at a scale that our societies and planet require. This will be achieved by:

Building on locally-sourced solutions, finding things that work and expanding on them;
Rapid testing and iteration to implement what works and go beyond the obvious solutions;
Combining the best understanding, ideas and expertise to generate collective knowledge;
Accelerating progress by bringing expertise, creativity and collective intelligence to bear.
The Accelerator Lab will undertake i) external facing interventions addressing priority development challenges, and ii) internally facing experiments to embed new ways of doing development within the existing UNDP portfolio.


You are capable and excited about starting, design and managing activities, direct engagement with local communities and collaboration across global networks. You are driven by learning new things, figuring out how they work and translating them across sectors. You tell stories of emergent solutions and you gravitate to solving global development challenges.

You have a natural inclination to interdisciplinarity, cross cultural mindset and cross sectoral experience with the cosmopolitan attraction for diversity. You are driven by a strong sense of purpose and commitment to make change happen and a keen eye to identify emerging opportunities and ‘at the edge’ trends. You are open to discovery and exploration, capable of articulating insights and ideas through visual thinking, open to serendipity and discovery yet are pragmatic and constructive working with public sector authorities. You are comfortable with ambiquity, capable of zooming out for context and zooming in for content and execution- sharp in pursuit of objectives, fast at adapting and changing course when needed. You have superb compentencies in program and portfolio management, are at ease with decision-making processes and dynamics of different models of governance.

You are curious, quirky and fun, natural strategic thinkers and a talented designer. You understand systems, the good, the bad and the ugly, and are capable of working within bureaucracies to make change, leverage technology to extend, enhance and multiply exploration, discovery and execution. You are digitally savvy, you hack tools, and you are keen to be a part of a large global organization exhibiting United Nations values.

Duties and Responsibilities:

  • Lead lab efforts in deep community immersion, collective intelligence and solutions mapping
  • Developing and sustaining positive relationships with a range of local community and citizen groups
  • Identifying and training local volunteers, recruiting Universities and think tanks for sustaining long term community outreach and engagement and identification of lead users, providing training and mentoring
  • Translaton of ethnographic and field research findings into learning and action for the acceleration lab activities
  • Design specific field research and participatory methods to focus on the most vulnerable populations and those not usually engaged in public policy debates on development methods
  • Explore, document and increase understanding on emerging methods of tapping into collective intelligence for sustainable development

Convene the processes of solution intake, assessment and designing;

prototypes for diffusion:

  • Design and implement methodology for intaking indigenous knowledge and local solutions, consolidating, screening and further describing incoming ideas
  • Design criteria/metrics for assessing consolidating incoming local solutions
  • Conduct field research to determine best methods of making solutions transferable
  • Test the solutions and potential ideas in real life context to understand potential channels of spreading (including identifying private and public sector venues for uptake)
  • Analyse system level issues that local solutions address (and don’t address, therefore exposing gaps)
  • Design of ‘things and tools’ needed to successful scale indigenous knowledge, lead user solutions, turning its insights into systemic change
  • Design methods for integrating collective intelligence into UNDP programmes and engage with programme and project managers to translate ideas into concrete practice

Undertake cultural and behavioral analyses for the accelerator lab portolio of:


  • Advise on the accelerator lab’s experiment portfolio to ensure experiments are designed based on people’s knowledge, behaviors and peer to peer methods of managing and diffusing knowledge about sustainable development issues.
  • Ensure ethics framework is implemented for the lab’s portfolio of experiments
  • Design methods to test accelerator ideas for their applicability and diffusion
  • Integrate cultural norms, peer to peer methods and behaviorial insights into technology based experiments
  • Convene a broad range of new partners with UNDP including artists, community organizers and emergent movements to explore areas for collaboration on sustainable development

Work out loud and Organizational Learning:

  • Lead communication efforts and proactively use blog and social media to share findings from field research
  • Ensure UNDP’s communication efforts respect privacy and ethics considerations
  • Liaise with the broader Accelerator Lab network and the support team to share learnings and insights from the country-specific experience
  • Help embed solutions mapping lead user methodology within the CO portfolio, design and provide trainings that include various methodologies and steps to identify and work with lead users


Ability to manage organizational resources and deployment in pursuit of innovation approaches and initiatives : Level 5: Originate: Catalyzes new ideas, methods, and applications to pave a path for innovation and continuous improvement in professional area of expertise

Required Skills and Experience:

Education: Master’s degree in Anthropology, Sociology, Behavioral psychology, Design, Communications or related field and minimum of 2 years of professional experience in development programming or policy; social innovation; partnership building; engagement (public and private sector) and/or resource mobilization OR Bachelor’s degree in Anthropology, Sociology, Behavioral psychology, Design, Communications or related field and minimum of 4 years of professional experience in development programming or policy; social innovation; partnership building; engagement (public and private sector) and/or resource mobilization


  • Demonstrated ability to undertake field research in remote communities and document ethnographic evidence and honor expertise in usual places
  • Demonstrate ability to work in participatory methods, follow the lead of people as experts in their own sustainable development

Experience in following areas is desirable but not necessary:

  • Professional experience in development programming or policy and social innovation.
  • Proven professional knowledge and experience in approaches such as Ethnography, behavioral insights, Qualitative and Quantitative User Research, service journeys or human centered design
  • Demonstrated ability to work with partners to help surface unarticulated needs
  • Proven ablity to design ethical frameworks for managing public sector experiments

Language Requirements: Proficiency in written and spoken English and Arabic


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