HR and Administration Assistant

Norwegian Refugee Council, Gadarif, Sudan

Skill Required:, HR and Admin
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
30th January, 2021

Job Description

Job Description

Generic responsibilities

  • Adhere to NRC policies, tools, handbooks and guidelines
  • Assist with the implementation of the support function portfolio according to plan of action
  • Prepare and develop status reports as required by management
  • Ensure proper filing of documents
  • Promote and share ideas for improvement of the support function
  • Any other responsibility as identified and assigned by the HR Manager

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

  • Assist the HR Officer in ensuring adherence with NRC policies, tools, handbooks and guidelines
  • Supports human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information.
  • Maintains employee information by entering and updating employment and status-change data.
  • Provides secretarial support by entering, formatting, and printing information.
  • Answers the telephone, relays messages, and maintains equipment and supplies.
  • Maintains employee confidence and protects operations by keeping human resource information confidential.
  • Maintains quality service by following organization standards.
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Help organize and manage new employee orientation, on-boarding, and training programs

Generic professional competencies:

  • Experience from working in the HR unit for a minimum of 1 years
  • Experience from working in a humanitarian/recovery context preferable
  • Documented results related to the position’s responsibilities
  • Fluent both English and Arabic, written and spoken
  • Preferred to be located in Gadarif

Context/ Specific skills, knowledge and experience:

  • Bachelor’s Degree in Business Administration or related field with minimum 1 years of experience
  • Intermediate computer skills in Microsoft Office (MS Excel, Word, and Outlook)
  • Strong communication and interpersonal skills
  • Service minded, with strong organizational and planning skills
  • Good cultural awareness and sensitivity
  • Highly approachable, trustworthy and confidential
  • Good diplomacy and negotiating skills
  • Attention to details, problem solving skill, excellent time management skills


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