The Department of Management (MT) provides a 'platform of services' that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.
The Division of Human Resources (MTHR), within the Department of Management, plans, acquires and manages human resources to effectively implement the IAEA programmes. It thus delivers the full spectrum of human resource services, including HR organizational development and planning, talent acquisition and development, performance management, and administration of compensation and benefits. The Division serves a multicultural workforce of approximately 2300 people from diverse scientific, technical, managerial and professional disciplines.
Main Purpose:
Reporting to the Human Resources Officer (Data Analytics) and providing support to a group of Professionals, the HR Assistant (Data Analytics) contributes to the efficient operation of the office by providing assistance and advice on the administrative processes and procedures.
Functions / Key Results Expected:
Supports MTHR on report-related items through the following responsibilities:
Responds to routine and ad hoc report request on HR data.
Provides administrative support in maintaining the PowerBI powered report environment MTHR reporting suite.
Raises and screens tickets from email support groups, acting as level 1 supporter for data and service requests.
Assists in updating all PowerBI reports according to Standard Operating Procedures and highlights any issues to Human Resources Officer (Data Analytics) for troubleshooting.
Acts as internal IT focal point, through the following responsibilities:
Review and manage supplies and IT equipment/inventory including MTHR subscriptions and/or licences.
Raise requests for procurement of goods and services, as needed.
Coordinates with MTIT in setting-up IT equipment when needed in the Division.
Prepare graphs, charts, and other visual aids for use by the supervisor(s) or experts in seminars, meetings, workshops and presentations.
Act as focal point for ARMS (Archives and Records Management Section) staff on records management issues.
Provide logistical and administrative support for the team and backup to other administrative support staff in the Division. Provide required support and/or backup to staff in executive offices.
Respond to queries, draft standard correspondence according to corporate communication guidelines, as well as format letters, reports, technical documents, manuscripts, newsletters, documents for Internet publication and other material in accordance with standard operating procedures.
Qualifications, Experience and Language skills:
High School Diploma - Completed secondary education
Minimum of four years of general office support experience, some of which in an international environment.
Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
