HR Officer

WHO - World Health Organization, Pretoria, South Africa

Skill Required:, HR and Admin
Preferred Experience: 
5 years
Closing Date for Applications: 
27th January, 2018

Job Description

The objectives of the Human Resources Management Unit are to design and implement strategies, programmes and client services covering integrated talent management, workforce planning, staff/management relations, staff health and wellbeing, and compliance, for the WHO Regional Office for Africa (AFR) and offices and sub/offices in 47 countries in the African region. These will ensure the organization's ability to acquire, engage, develop, deploy and retain the talents needed to deliver public health outcomes agreed to and/or expected by Members States and other stakeholders. Under the General Management and Coordination (GMC) Cluster's new service delivery model for the Human Resources organization, The Country Support team will function as dedicated, client focused business partnering and "one-stop-shop" for all HR services offered to Country Offices from one geographic location.


The incumbent will be responsible for the following functions: Coordinate HR services within the portfolio ensuring compliance with organizational policies, procedures, rules and regulations as the single point of contact for the managers and staff members;  Provide HR policy advisory services to the HR staff and management within countries of focus; Advise, support and implement HR planning for the countries of focus, providing guidance to managers on staffing matters as well as entitlements and benefits; Implement workforce and succession plans keeping guided by turnover numbers due to upcoming separations, reassignments and retirements of staff;  Provides advice on recruitment and selection processes for local positions, leading to timely sourcing, selection and placement of required talent. Initiates transparent and competitive centralized recruitment and selection processes in Stellis (review of job descriptions, provision of input to job classification process, vacancy announcement, longlisting, shortlisting, testing, support in interviews);  Manage the non-staff recruitment for consultants, interns, SSAs, secondees, UNVs, etc.; Brief newly recruited staff on employment conditions and entitlements; guide them on their contractual status and attend to all queries related to the onboarding process including coordinating orientation sessions with the staff development team; Liaising with the Staff Development Team, provides advice on learning & development options for staff; Provide advice on position descriptions and ensure all positions are updated and properly classified in the Global Management System (GSM); Advise staff on HR issues offered by the Global management system and GSM effective use, in order to enable client services to achieve both operational and strategic objectives;  Supervise a team of HR Assistants and develop their capacities to achieve performance excellence and high team morale. As a new team, continuously develop their necessary competencies to successfully deliver objectives; Back-up the HR Officers covering the portfolio.



Essential: First university degree in human resources management, business or public administration, administrative law, social sciences or related areas. For WHO staff only, equivalent professional training or self-study/work experience.


  • Essential: Minimum five (5) years of experience in Human Resources Management and planning.
  • Desirable: Good knowledge of WHO Human Resources management and end-to-end business processes as designated in the Global Management System or similar ERP systems. Experience in project management, ideally in the UN system and/or a public health context.


Good knowledge of human resources management theories and principles; ability to interpret Staff Rules and HR policies and determine entitlements; ability to counsel and communicate effectively; and demonstrated supervisory skills.

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Moving forward in a changing environment
  • Creating an empowering and motivating environment

Use of Language Skills

  • Essential: Expert knowledge of English. Expert knowledge of French.
  • Desirable: Intermediate knowledge of Portuguese.
  • The above language requirements are interchangeable.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 58,583 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1098 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


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