HR Senior Officer

United Nations Office for Project Services

Mexico City, Mexico

Experience: 0 to 3 Years

Skill Required: HR and Admin

Under the direct supervision of the Head of Support Services and technical guidance of IPAS HR, the HR Senior Officer ensures consistent delivery of efficient and effective HR services to the client office(s). S/he interprets and applies HR policies, rules, regulations, and internal procedures to the management of key HR service lines and systems to support hiring managers in the sourcing, recruitment, selection, placement, realignment, and retention of the best available talent from internal and external sources. The incumbent provides solutions to a wide spectrum of complex HR issues, advice to international and national personnel, maintains oversight over the HR management of project personnel, and promotes a collaborative, client-oriented approach, contributing to the maintenance of high personnel morale. 

The HR Senior Officer supervises and leads the personnel of the HR Unit, working in close collaboration with the programmes, operations and project teams in the respective office/s, in ensuring successful performance in HR management.

The functions/ Key results expected are:

  • Support to policy development and implementation;
  • Advisory services;
  • Talent Acquisition and Administration;
  • Team Management;
  • Knowledge Building and Knowledge Sharing.

Support to policy development and implementation:

  • Contribute to HR policy development and corporate HR initiatives by assisting to generate and maintaining data on trends, risks and opportunities and sharing local HR best practices.
  • Undertake projects in support of the HR initiatives for attainment of business objectives in line with the corporate HR strategy. 

Advisory services:

  • Provide guidance on HR related systems and processes, including but not limited to, Recruitment, Contracts, Position Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
  • Provide advice to personnel on HR services such as the performance appraisal process, learning & development activities, contracts, benefits, entitlements and remuneration and career development.

Talent Acquisition and Administration:

  • Implement talent acquisition activities in line with UNOPS policies and processes covering Recruitment, Onboarding, Position Management, Job Classification, Performance Management, Learning and Development, Change Management, Salary and Benefit administration, Contract Administration, Succession Planning and Out-processing.
  • In collaboration with IPAS HR, oversee administration of entitlements for all personnel and the efficient administration of contractual modalities, loans, exchanges, and secondments in the region. Inform and advise UNOPS and project personnel, consultants, partners on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.

Team Management:

  • Facilitate the engagement and provision of high quality results and services of the team supervised through effective work planning, performance management, coaching, and promotion of learning and development.
  • Provide oversight, ensuring compliance by team members with existing policies and best practices.

Knowledge Building and Knowledge Sharing:

  • Organize, facilitate and/or deliver training and learning initiatives for personnel on HR-related topics.
  • Contribute to HR knowledge networks and communities of practice by providing collaborative synthesis of lessons learnt and dissemination of best practices in human resources management.

Education/Experience/Language requirements:


  • Advanced University degree in Human Resources management, Business Administration, social or behavioral sciences.
  • Or a First University degree in Human Resources management or related fields combined with 4 years of relevant experience. 


  • A minimum of two years of professional-level human resources management experience, including HR advisory services, in a major area(s) of human resources management (eg. Talent Management,  Organizational Design, HR strategic operations planning) in an international, public or corporate organization at the national and/or international level. 
  • Experience supervising HR teams.
  • Experience using HR web-based systems.
  • The following are desirable (but not excluding) qualification:
  • Experience in one or more of the following will be an asset: Change Management, Conflict Resolution, Coaching, Design and Development of training programmes, Development of recruitment strategies, Development and implementation of diversity and inclusion initiatives, Organization design and Workshop facilitation.
  • Relevant experience in a multicultural setting.
  • Some experience in UN system organizations.
  • Experience with Google Suite applications.

Language Requirements:

  • Fluency in Spanish is required.
  • Fluency in English is required.
  • Working knowledge of another official UN language is desirable.

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