HR Specialist

United Nations Office for Project Services

Copenhagen, Denmark

Experience: 3 to 5 Years

Skill Required: HR and Admin

Reporting to the Deputy Director, PCG, the HR Specialist (People Analytics) partners with PCG leadership in HQ and HR Leads across countries and regions to provide user-friendly access to people data and deliver evidence-based insights on the people and organizational aspects of UNOPS.
The HR Specialist (People Analytics) supervises the team which is accountable for improving the quality, accuracy, user-friendliness and availability of people data in reports and dashboards. They also have responsibility for HR data security and stewardship under the leadership and guidance of the Deputy Director, PCG.
To succeed in the role, the People Analytics Specialist is required to demonstrate strong project management skills and client orientation as well as expertise in data management, metrics and reporting, descriptive and prescriptive analytics, and data visualization
Functional Responsibilities:
Summary of functions:
  • Data Collection, Quality and Governance
  • Data Analysis, Reporting and Insights
  • Strategic Partnering
  • HR Data Security and Stewardship
  • Team Management
Knowledge Sharing and Capacity Building:
  • Data Collection, Quality and Governance 
  • Define and drive implementation of key processes for managing all people-data requests.
  • Oversee the processes for collecting, cleaning and analyzing HR/people data from various sources, including tracking sheets, ERP, talent management system, performance management system, and other relevant databases.
  • Drive continuous improvement, standardization and automation of people data reporting to enable an evidence-based approach to HR/ people management.
  • Work with People & Culture leadership to define and document key people terms and metrics and enforce usage across the organization.
  • Provide resources which enable users to find relevant data sets, queries, reports and models for effective self-service activity.
  • Collaborate with the IT Group (ITG) to ensure data accuracy, integrity and security, and assist in the implementation of data governance practices.
  • Ensure ongoing maintenance and customization of dashboards for accuracy and reliability of data displayed while updating visualizations as required and considering feedback from stakeholders to improve dashboards’ effectiveness.
Data Analysis, Reporting and Insights:
  • Lead the analysis, reporting and dashboarding of people-related indices as required by UNOPS strategy and management results framework.
  • Oversee the analyses and preparation of reporting and dashboards on UNOPS people data, including for external stakeholders such as UN Women and the UN Chief Executive Board, and to inform senior management decision-making, e.g. through the Quarterly Management Reviews (QMRs).
  • Translate key metrics into new dashboards and reports with compelling visualizations and actionable recommendations to guide decision-making regarding the organization’s talent and organizational practices.
Strategic Partnering:
  • Collaborate with PCG leadership and HR stakeholders in countries and regions to identify and understand data and analytics requirements and continuously improve the processes to align with evolving needs. 
  • Advise users within PCG and across the organization on best use of data for their specific needs and purposes,
  • Identify, prioritize and implement improved data quality and additional data capture opportunities in partnership with key stakeholder functions such as ITG and Finance Group (FG).
  • Participate actively across initiatives and projects to automate HR/people reports and internal processes using new and existing tools.
  • Perform predictive analysis and forecasting using HR data to support HR policy formulation, workforce planning and talent management strategies.
HR Data Security and Stewardship:
  • Serve as the HR data security focal point. Work with accountable functions/ stakeholders across the organization, e.g. ITG, Internal Audit and Investigations Group (IAIG), etc, to address non-compliances.
  • Review and enhance HR data security measures to ensure transparency whilst protecting sensitive and confidential data
  • Support PCG/ HR colleagues at HQ, regions and countries to understand and comply with UNOPS’ HR data security and data protection requirements and guidelines.
  • Support HR data security and protection assessments and audits.
Team management:
  • Manage the team of People Analytics supporting PCG, facilitating the engagement and provision of high quality results through effective work planning, coaching, and promotion of learning and development.
  • Provide oversight, ensuring compliance by team members with existing policies and best practices.
  • Build engagement and foster a diverse and inclusive work environment, respectful of all, and ensure that the highest standards of conduct are observed.
  • Promote teamwork, collaboration and diversity, by providing timely guidance and supervision to the team, to enable them to perform their duties responsibly, effectively and efficiently.
  • Plan, recruit, manage and develop a flexible and diverse workforce, with the skills and competencies needed to ensure optimum performance.
Knowledge Sharing and Capacity Building:
  • Contribute to the dissemination and sharing of knowledge, best practices and lessons learned for building data literacy across the HR community in UNOPS, e.g. through webinars, written communications, and practical support.
  • Stay updated on industry trends and best practices in HR data analytics, and propose innovative approaches to improve data analysis and reporting capabilities.
  • By overseeing the development and implementation of HR analytics and data-driven insights, the HR Specialist (People Analytics) enables the senior management of UNOPS to make more effective, impactful and evidence-based decisions about the people who drive the organization’s success.
Education/Experience/Language requirements:
  • A Master’s degree, preferably in business administration, economics, management, engineering, data science or other related field is required. 
  • A Bachelor’s degree and two additional years of relevant experience may be accepted in lieu of a Master’s degree
  • A minimum of five (5) years of progressively responsible experience in business analysis, management support or other analytics and/or business intelligence related projects.
  • Excellent data management experience, including strong competency with MS Excel and/or Google Sheets is required.
  • Knowledge of BigQuery or similar tools is an asset.
  • Supervisory experience is required.
  • Experience working in analytics in HR/People functions in an international organization is required.
Language Requirements:
  • Fluent in spoken and written English. 
  • Knowledge of another official UNOPS language is an asset.