The role encompasses supporting line managers and staff in implementing NRC HR policies, ensuring compliance and providing guidance on procedures. It involves overseeing the process for contingent workers, managing recruitment, contracts, and rotations.
The focal point for the HR system ensures accuracy and updates in the HR database. Entry and exit procedures are established and maintained, and terms of employment are enforced. Responsibilities include filing documentation, developing job descriptions, preparing reports on payroll and HR metrics, and conducting recruitment activities. Additionally, the position holder provides support on HR matters, promotes organizational behavior, and escalates risks promptly to the Country Office. Regular visits to sub-offices in Tuz and Ramadi are conducted to support operations.
RESPONSIBILITIES
What you will do
Ensure adherence with NRC policies, tools, handbooks and guidelines
Implement delegated support function portfolio according to plan of action
Prepare and develop status reports as required by management
Ensure proper filing of documents in line with SSD policy
Promote and share ideas for improvement of the support function
Provide HR technical support and capacity building for staff and line managers
Monitor the progress of team activities and ensure they are implemented according to standards
Implement complex systems and procedures in line with NRC policies, SOP’s and handbooks
Assess, promote and document ideas for technical improvement
Specifically, you will;
Support line managers and staff on implementation of NRC HR policies and procedures, ensuring compliance
Oversee process and support staff on Contingent Workers recruitment, contracting, rotation and management
Act as a focal point for the HR system (People) and ensure that the system is updated and accurate. Ensure HR database is also updated.
Ensure that staff Entry and Exit Procedures/checklists are well established and implemented.
Follow up and ensure proper implementation for NRC Terms of Employment and all related policies including leave, allowances and benefits and others.
Ensure continuous filing of all related forms, templates, documents, and legal papers in their respective files as per filling tree guidelines (SSD).
Edit, unify, and develop Job Descriptions for NRC positions following set guidelines, grading profile, and the applicable generic forms, and provide support and guidance to line managers. Support line managers in noncompliance of JDs.
Prepare monthly reports related to payroll, performance management and HR metrics with regular update of staff database.
Carry out recruitment activities including requesting positions, shortlisting qualified candidates, conducting interviews and reference checks and requesting job offers.
Provide line managers and staff with support and technical expertise on recruitment, performance management, conflict resolution and duty of care principals, escalating to Country Office when appropriate.
Ensure enrollment in NSSF and Insurance packages of all staff members with proper support in related inquiries.
Promote NRC’s expected organisational behavior and culture among staff in terms trough awareness/induction sessions.
Escalate all cases involving risk to NRC or NRC staff to Country Office without delay
Regular visits to Sub Offices in Tuz and Ramadi (minimum monthly to each sub office)
QUALIFICATIONS
Professional competencies
Experience from working as a Support Function Officer in a humanitarian/recovery context
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Working knowledge of English
Fluency, written, speaking and reading, in Arabic
Previous experience working in HR with an INGO an advantage
Strong history of compliance to SOPs and regulations.
Proven attention to detail
Proven ability to coordinate with multiple departments
Proactive in problem solving and removing bottlenecks
Proven ability to share information, in a timely manner to relevant stakeholders
Ability to travel and stay in Tuz and Ramadi sub offices regularly
