Under the direct supervision of Operation Officer in WCO Jordan and the overall guidance of WHO Representative of Jordan, and in close consultation and collaboration with the relevant HR and administrative structures at regional office level, the incumbent plans and delivers services in the areas of Human Resources, including recruitment, staff and non-staff administration and performance management. The work involves ongoing contacts with a broad range of WHO officials and staff members to provide advice and support, and to promote best practices in the field of human resources management, as well as contacts with counterparts in the Regional and Sub-Country Offices, as related to the above and ensure mutual understanding.
1. Supports the delivery of HR services in accordance with WHO rules and regulations, policies, procedures, and strategies; effective implementation of the internal control and functioning of the HR management system.
2. Provide guidance to the Head of WHO CO and staff on all aspects of HR policies and procedures including proper use of contractual modalities.
3. Provide substantive input to HR planning and forecasting of the staffing needs and facilitate and monitor the recruitment of non-staff (Special Service Agreement (SSA), Consultants, UNVs, etc)
4. In close collaboration with the Regional Office, perform the selection processes including drafting position descriptions establishment of positions in GSM, issuance of vacancy announcements, screening of candidates, interview panels and related activities.
5. Manage rosters for local positions.
6. Provide orientation programmes and briefing to newcomers and contribute to the staff developmental activities.
7. Monitor contract’s expiry dates, initiate and follow up on requests for extensions.
8. Assist supervisors and staff in understanding and using the performance appraisal system and provide performance management advice to staff & managers; flag any issues to the Regional Office
9. Act as a liaison between the WHO Country Office and regional office on all HR related matters.
Required Qualifications:
Education Qualifications
Essential:
University degree in human resources management, public or business administration, Law, social science, or any related field.
Experience:
Essential:
A minimum of one year experience in the field of human resources management services
Functional Knowledge and Skills:
• Knowledge of human resources management policies, practices and procedures and ability to apply them in the country office setting.
• Ability to identify issues, formulate opinions, make conclusions and recommendations.
• Ability to write in a clear and concise manner and to convey written information in an effective manner
Sound analytical and organizational skills, with the ability to promote consensus, guide, and advise others
Language Skills:
Excellent knowledge of English and local language.
