Human Resources Assistant

Experience: 5 to 10 Years

Skill Required: HR and Admin

IFC’s Human Resources (HR) Department provides strategic partnership to the business to develop and implement workforce strategies and meet organizational goals, including attracting, developing and deploying diverse and skilled talent.

Duties and Accountabilities:

The HR Assistant is responsible for providing a full range of administrative support to the ER team in the IFC HR Client Services, including but not limited to:

  • Support the recruitment and onboarding process by scheduling interviews, arranging Webex/Teams, managing communication with candidates, and setting up onboarding meetings;
  • Manage jobs in Compass according to the recruitment process and arrange bulk download of applications;
  • Update ER logistical tracker;
  • Discreetly handle sensitive and confidential correspondence and information;
  • Make travel arrangements and ensure timely submission of receipts and expenses;
  • Arrange logistics for ER meetings (e.g., Talent and Performance reviews, search firms, etc.), learning sessions, and other events, including additional tasks related to such meetings;
  • Proactively organize, prepare, and print relevant briefings and background materials for meetings;
  • Establish and maintain an effective network of contacts, both inside and outside the department, to ensure effective cooperation in support of execution of activities, and efficient flow of information and communication;
  • Work closely and effectively with the ER team to facilitate coordination and execution of ER activities and help ensure the efficient flow of information and communication; 
  • Ensure relevant management distribution lists are up-to-date;
  • Support effective knowledge management and facilitate the identification, storage and dissemination of key documents and materials across the unit;
  • Assist in editing and formatting reports, presentations, and correspondence in accordance with IFC HR guidelines and procedures;
  • Update first time manager reports as well as welcome messages;
  • Provide back-up to other HR Assistants, as needed;
  • Handle other ad hoc projects and assignments as assigned by the ER team.

Selection Criteria:

  • High school diploma with 7 years of experience or equivalent combination of education and entry level professional HR experience (Bachelor’s degree is highly preferred).
  • Experience providing administrative support to senior colleagues;
  • Fluency in written and spoken English, including ability to produce a variety of reports, presentations and correspondence and edit materials using proper formatting, grammar, punctuation and style;
  • Excellent organizational skills with demonstrated ability to work independently, handle concurrent activities, rank priorities, organize work efficiently, work under pressure and deliver assignments in a timely manner often under intense time constraints;
  • Excellent interpersonal skills and high level of discretion and integrity in dealing with confidential and sensitive information;
  • High level of proficiency in office technology including Word, Excel, PowerPoint and Outlook; familiarity with Peoplesoft or other HR systems preferred; 
  • High degree of drive for results, initiative, reliability and resourcefulness.

Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=19138&site=1