UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
And we never give up.
For every child, a Commitment
Under the close supervision and guidance of the Human Resources Specialist, the Human Resources Associate provides administrative, procedural and operational support and assistance to the efficient implementation of the recruitment system, ensuring accurate and timely support is aligned with HR business needs. This includes:
Support to business partnering
- Support the business partners in assisting clientele in using the Talent Management System and other relevant HR applications
- Maintains the Talent Management webpage;
- Maintain a Knowledge base on the Talent Management (eRecruitment) based on Frequently Asked Questions (FAQ);
- Drafts all global communication on the Talent Management (eRecruitment) for review prior release
- In consultation with the supervisor, analyze, research, verify, and compile data and information on issues related to Talent Management, to support the consistent and equitable application of business processes, decisions, and implementation of agreed upon action.
- In consultation with the supervisor, analyze, research and verify information for the purpose of responding to client’s queries on areas related to Talent Management
- Manage day-to-day client support desk by providing timely advice and assistance and coordinate issues requiring the attention of the supervisor or other relevant staff/partners
- Assigns information requests/concerns/issues/queries to the team Unit accordingly and consult the Supervisor, if required;
- Maintains and prepares all relevant meeting minutes, decisions, memorandums, files, ensuring the unit’s record is up-to-date and accurate.
Support in Governance of the unit
- Participates in the meetings with Business Partners, prepare meeting agenda, briefing notes, meeting minutes and ensure its timely dissemination
- Drafts and edits Talent Management guidelines, briefing notes and other forms of communication for review and approval by the supervisor
- Follows up and liaises within the unit and with other partners to ensure reported issues are solved in timely manners
- Analyze, research, verify, and compile data which facilitates preparation of workforce planning reports for the supervisor to review against benchmarks i.e. SLA, the accuracy of information and other recruitment related key performance indicators.
Support in learning & capacity development
- Prepares and maintains/updates training materials (eRecruitment);
- Arranges training/refresher sessions and shares updated training materials;
- In consultation with the supervisor, researches and analyses data and information to help identify training needs within his/her office for the development of learning plans and other targeted training interventions.
- In consultation with the supervisor, researches, analyzes, verifies, and compiles information on external training courses available and educational institutions to help supervisor decide on learning programmes that address learning gaps.
- Assists the team in organizing and conducting courses, workshops, and events by participating in exercises which aim to build the capacity of stakeholders.
- Assists team in organizing and conducting courses, workshops and events by preparing and organizing the distribution of materials for participants, ensuring availability of training venues and required equipment and supplies, while providing logistical and secretarial support at workshops and events as necessary.
- Provides Logistical & Admin Support (coordination Meetings and other Admin queries)
To qualify as an advocate for every child you will have:
- Completion of secondary education, preferably supplemented by technical or university courses.
- A minimum of 6 years of progressively responsible administrative or clerical work experience required.
- Experience in providing support to the Human Resources management required.
- Experience with the United Nations or International Institutions or NGOs is an asset
- Prior experience in delivering and/or supporting training activities is an asset
- Having passed the GGST Exam (Global General Service Test) or UN ASAT in English is an asset.
- Non-US candidates must be in possession of a US G4 visa or be a US permanent resident/citizen.
- Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.