Under the direct supervision of Human Resources Manager and the overall direction of the Head of Support Services as well as the technical guidance of IPAS HR, the HR Associate is responsible for administering and implementing services, plans, and processes covering the array of Human Resources Management service lines for optimal employee and talent management, i.e. recruitment, learning, performance management, transition, organizational development, and contract management. S/he serves as the first contact for internal and external clients in resolving questions on processes and procedures and provision of guidance and information related to HR initiatives and services to a wide range of UNOPS clients.
Functional Responsibilities
Implementation of HR strategies and procedures
Recruitment and talent management
Administrative support
Knowledge building and knowledge sharing
Management of a portfolio of clients, ensuring implementation of HR strategies and procedures, focusing on achievement of the following results:
Ensures full compliance of HR processes and records with UNOPS rules, regulations, policies and strategies.
Contributes to the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor.
Provides information to the management and personnel on strategies, HR rules and regulations.
Improves the customer's journey by leveraging data and previous learnings.
Focuses on the stakeholder´s experience as an engagement strategy
Provides support to recruitment and talent management, focusing on achievement of the following results:
Full management of a portfolio of clients, including initiation, processing, monitoring, review and follow-up on actions related to the administration of human resource activities, e.g., recruitment, placement, relocation, promotion, performance appraisal, job classification reviews, review of submissions to review bodies, etc., ensuring consistency in the application of regulations and procedures.
Assistance in the identification and proposal of the mechanisms to attract suitable candidates, active support with sourcing and outreach activities.
Administrative and logistical support to general recruitment processes
Provision of advice as HR member on selection panels.
Ensures efficient administrative support to the HR Team and UNOPS personnel, focusing on achievement of the following results:
Liaison between unit and internal/ external clients to expedite completion of projects, disseminate information, etc
Research of precedents and analysis of merits of specific requests; presentation of recommendations, taking into account institutionalized exceptions, and submission of recommendation for the approval of departure from established policies, procedures and guidelines
Support to the Human Resources Manager on management, implementation, monitoring of various HR initiatives.
Advice and guidance to personnel with respect to administrative procedures, processes and practices
Proactive coordination of the flow of work,
Advice to the supervisor on the status of pending requests and work deadlines and provision of proactive customer service to internal and external clients.
Set-up and maintenance of databases, requiring the organization and preparation of reports and documents through integration of several data sources, technology and software applications
Ensures facilitation of knowledge building and knowledge sharing and contribution to product/proces efficiency, focusing on achievement of the following results:
Contributes to knowledge management projects
Guidance/training to less experienced personnel
Contribute to HR knowledge networks and communities of practice by providing collaborative synthesis of lessons learnt and dissemination of best practices in human resources management.
Provides mentoring/assistance to less experienced colleagues in the team and the field.
Provide suggestions for the enhancements of practice policy developments; Support process efficiency initiatives;
Provide input to the development and maintenance of corporate systems and tools.
Impact of Results
The effective and successful achievement of results by the HR Associate directly impact on the compliant execution of HR processes in the respective unit and the efficient and effective performance within it.
These promote the credibility of the organization as an effective service provider in project services and management.
Education/Experience/Language requirements
Education:
Secondary Education is required.
A University Degree preferably in HR, Business Administration, Psychology, Communications or related field would be desirable, and may substitute for years of experience, but it is not a requirement.
Experience:
With secondary education, 6 years of progressively responsible HR and/or experience in talent acquisition is required in an international environment.
A minimum of one year experience in data analysis and interpretation is required.
Experience with the usage of Google suite is highly desired.
Languages:
Fluency in English is required
Knowledge of another official UNOPS language is an asset.
