FAO’s Human Resources Division (CSH) provides HR strategies, policies, tools, guidance and oversight to FAO clients worldwide to ensure that the Organization attracts, develops and retains a diverse, skilled and highly motivated workforce, delivering on the mandate of the Organization. Over the next years, CSH will focus on developing and implementing a people centered strategy, and positioning HR as a strategic partner contributing to the achievement of the mandate of FAO.
The Human Resources Division is composed of two main clusters, (i) the Integrated Talent Management providing advice and managing position management, recruitment, mobility, staff development & training, performance management and social security, and (ii) the HR Strategy and Policy, providing HR strategic guidance, policy and oversight.
Reporting Lines:
The Human Resources Officer (Performance management and staff development) reports to the Senior Human Resources Officer, Learning and Performance Branch (CSHL) of the FAO Human Resources Division (CSH).
Technical Focus:
Design, lead and advise on performance management and staff development related activities.
Key Functions:
Leads projects and/or work teams, leads and/or participates on Division teams, provides secretariat services and/or professional HR expertise on Organization-wide HR committees and working groups and represents FAO at inter-agency meetings;
Plans and delivers HR programmes, products and services including related policies, systems and tools to facilitate the effective recruitment, management, development and retirement of the FAO workforce;
Analyzes HR requirements, information, data, statistics, relativities, trends, problems, and/or issues to support service delivery, new HR initiatives, and the preparation of plans, strategies, reports, policies and/or other products;
Provides specialist HR advice and expertise to designated 'business partners' on specific or complex cases, staff requirements, policy interpretation issues, labour relations issues and/or best practices, etc.;
Manages special projects and provides guidance to consultants for the development and implementation of new HR products, tools, and systems;
Develops information, training materials and products to increase understanding of HR programmes, services and policies, promote capacity development and facilitate the introduction of 'Change' across the Organization;
Provides information and assistance to management and staff to resolve problems and/or reach agreement on complex issues;
Develops relevant performance criteria and indicators to evaluate HR programmes, products and services.
Specific Functions:
Leads the performance management work team including the planning and delivery of relevant programmes and activities;
Identifies and analyzes performance management needs and designs frameworks and programmes to meet these needs including reward and recognition initiatives;
Coordinates the annual staff development planning and budget allocation process at the Organizational unit level (Divisions, Centres, Offices), including external training activities;
Monitors and analyses the status of staff development planning, implementation and budget expenditures, identifies issues to be addressed and initiates corrective actions, liaises with relevant parties and ensures follow-up actions;
Conducts data analysis and prepares analytical reports on performance management and staff development activities, including preparation of data-driven briefings for senior management in support to decision-making;
Oversees the day-to-day functioning of the learning and performance platform and coordinates the development and design of relevant monitoring dashboards;
Provides performance management guidance and advice to staff and managers and develops, updates and communicates related guidance and training to help foster a culture of ongoing dialogue and feedback;
Maintains a community of performance management and training focal points across FAO;
Evaluates, selects and manages vendors for the design and delivery of learning and performance management products and services;
Monitors, measures and tracks the effectiveness and impact of performance management and related learning solutions and recommends ways to enhance efficiency, compliance and impact;
Keeps abreast of developments in the area of performance management and staff development.
Candidates Will Be Assessed Against The Following:
Minimum Requirements:
Advanced university degree in human resources management, law, business administration, social sciences, organizational development, industrial psychology or a related field
Seven years of relevant experience in human resources management including performance management and staff development
Working knowledge of English and limited knowledge of another FAO official language (Arabic, Chinese, French Russian or Spanish)
