Human Resources Officer (Head, Staff Administration and Development)

World Health Organization(WHO), Cairo, Egypt

Skill Required:, HR and Admin
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
31st July, 2016

Job Description

Purpose of the Post:

  • The objective of the post is to provide advice and guide the team of HR specialists in the area of staff and non-staff administration, performance management, mobility and career development, staff relations and administration of justice.

Summary of Assigned Duties:

  • Plans, guides, manages and supervises Staff Administration and Development Sub-Unit. Sets goals and objectives for the Sub-Unit, plans and monitors the work flow, developing short and long term plans for staff to ensure optimal utilization of available resources.

Policy advice and development

  • Provides advice and support to managers and staff members in the Regional Office and WHO Country Offices on HR policies, practices and procedures related to entitlements, staff and non-staff contract management, performance, administration of justice, staff development and learning, mobility and career management; and recommends proactive and innovative approaches to difficult and complex cases, recommends exceptions when necessary. 
  • Conducts research and analysis related to the development and revision of global HR policies, identifies the need for and suggests changes in Organization's Rules and Regulations, WHO Manual. 
  • Keeps abreast of developments in his/her areas of responsibility, analyses best practices within and outside of the UN system. 
  • Monitors and ensures the implementation of human resources policies, practices and procedures in the area of responsibility, both in RO and COs. 
  • Ensures required reports are available to the management. 
  • Provides advice to the Regional Staff Physician on staff entitlements in case of medical evacuation and extended sick leave. 

Staff and non-staff administration

  • Coordinates staff contract administration in cooperation with GSC and supervises non-staff contract administration, ensures adherence to the Staff Regulations and Rules, policies and procedures.
  • Manages complex cases of re-assignments, terminations, abolishment of positions, and restructuring.
  • Supervises administration of the performance management and development system (PMDS) for staff and non-staff, provides advice to managers/ supervisors on appropriate approach to be used in describing performance and counselling staff. Provides guidance in the management of underperformance.
  • Conducts research and analysis on disciplinary cases and appeals, develops recommendations, and liaises with Regional and HQ Boards of Appeals. 
  • Oversees the process of surveys such as cost-of-living, and participates in local salary surveys representing the Organization as the lead agency. 
  • Liaises with representatives of private or public sector as well as the salary survey specialists in UN/NY and the LSSC representing all UN agencies in the locality.

Staff development, mobility and career support

  • Administers mobility and career development schemes. Provides advice on mobility and career development to staff at all levels in all categories and management.
  • Identifies and analyses staff development and career support needs, designs training needs analysis tools, based on identified needs drafts Regional Staff Development and Learning (SDL) Plan and submits it to SDL Committee for approval.
  • Supervises implementation of the Regional SDL plan, manages SDL Fund.
  • Supervises maintenance of skills inventory, identifies, through the use of a variety of testing and assessment tools, skills and competency gaps at the organizational level and incorporates respective proposals into the SDL Plan.
  • Develops and implements approaches to evaluation of effectiveness and impact of staff development, mobility and career support programmes; recommends ways to enhance effectiveness and impact.
  • Prepares respective monitoring reports.


  • Essential: Master's degree in Human Resources Management, or Human Resources Development, or Public or Business Administration, or related area. 
  • Combination of first level university degree in one of the above areas with Master Degree in another area can be acceptable.
  • Desirable: Training in mediation of conflicts, coaching, staff counselling.
  • WHO only considers higher educational qualifications obtained from an accredited institution.

Functional Skills and Knowledge:

  • Extensive knowledge of human resources management, performance management and staff development/learning theories and best practices in a multicultural environment;
  • Excellent analytical skills and demonstrated ability to formulate policy and procedural guidelines and provide expert advice to management; 
  • Knowledge of HR systems in an Enterprise Resource Planning (ERP) environment;
  • Tact, diplomacy and discretion; strong client focus; Integrity and sound judgment.

Other Skills: 

  • Proficiency in MS Office.


  • Essential: At least 7 years of relevant experience in HR Administration Management with some experience in Staff Development and Learning. At least 4 years in an international organization/UN agency.
  • Desirable: Exposure to legal aspects of Human Resources, such as administration of justice. Experience in working in/dealing with field missions. Experience in working with ORACLE HR systems.


  • Essential: Excellent knowledge of English. 
  • Desirable: Knowledge of Arabic and/or French will be an asset.

Additional Information:

  • Applicants are kindly requested to pay attention to the screening questions as they will be used to screen out unqualified candidates.
  • Only qualified applicants with the relevant experience will be considered.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: /. Some professional certificates may not appear in the WHED and these will be reviewed individually".
  • A written test/presentation and interviews will be used as a form of screening. The written test might be used as an eliminatory tool.
  • Interviews will include competency-based questions. 
  • Other similar positions at the same level may be filled from this vacancy notice (this could be the base for rosters).

How To Apply:

  • If you are Interested kindly use the following link to apply:

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