Human Resources Senior Assistant

United Nations Office for Project Services

Panama City, Panama

Experience: 5 to 10 Years

Skill Required: HR and Admin

The portfolio of transactional projects centralized in the Panama office (PAPC) has its specialization and focus on providing transactional services in the area of HR to other organizations within the United Nations system in Latin America and the Caribbean. The HR Assistant will primarily be responsible for processing new contracts, extensions and payroll as part of the administrative and transactional services that needs to be provided according to the Global Agreement with UNOPS partners, including the UN Refugee Agency (UNHCR), UN Medium Environment (UNEP) and UN Habitat and the specific case of UCIP (Panama Government).

 Functional Responsibilities:

The UNOPS office is looking for national candidates from Panama or Costa Rica. The local scale will be determined according to the place of residence of the selected candidate. 

Functions / Key Results Expected:

  • Support to policy development and implementation 
  • Advisory Services
  • Talent Acquisition and Administration
  • Team Management
  • Knowledge Building and Knowledge Sharing

Support to policy development and implementation:

  • Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices.
  • Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy. 

Advisory Services:

  • Provide advice and guidance to personnel on administrative procedures, processes and practices for delivery of HR services with partner personnel
  • Act as liaison between partner clients and provides proactive customer service to expedite completion of contracts, amendments and payments, 
  • Talent Acquisition and Administration
  • Support the completion of recruitment processes including offers and rejections, and updating recruitment on-line information system in line with UNOPS policy related with Partner personnel. 
  • Undertakes reference checking, and organization of testing and interviews;, minutes of general-service recruitments, related with partner personnel
  • Inform and advise, partner personnel and/or focal points on routine aspects and elements of their conditions of service and entitlements according to their contract modality.
  • Knowledge building and knowledge sharing
  • Provides sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and dissemination of best practices in human resources.
  • Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.
  • For more details about the responsibilities of the position, please review the attached document. 

Education/Experience/Language requirements:

Education :

  • Completion of Secondary education is required. 
  • First University Degree preferably in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is desirable and may substitute some years of required experience.
  • Knowledge of  UN policies, procedures and practices highly desirable


  • Minimum of 5 years of relevant experience (or less according to educational degree level) in providing HR advisory or recruitment, and/or HR-generalist services.
  • Some experience in UN system organizations is desirable
  • Proficiency in computers and office software packages (MS Office and Gsuite) and experience in handling web-based management systems is required.
  • Experience in use of HR information systems, Enterprise systems including OneUNOPS is desirable.


  • Full knowledge of spanish is required
  • Full knowledge of english is required.
  • Knowledge of another official UN language is an asset.