ICLA Project Officer

Norwegian Refugee Council, Dhusamareb, Somalia

Skill Required:, Project/ Programme Management
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
2nd February, 2019

Job Description

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

Rights Respected, People Protected

Founded in 1946, today the Norwegian Refugee Council (NRC) works in both new and protracted crises across 31 countries. Our 6,000 employees provide life saving and long-term assistance to millions of people every year. NRC specialises in six areas: food security, education, shelter, legal assistance, camp management, and water, sanitation and hygiene. NRC is a determined advocate for displaced people. We promote and defend their rights and dignity in local communities, with national governments and in the international arena. NRC’s expert deployment capacity, NORCAP, boasts around 1,000 experts from all over the world who can be deployed within 72 hours. NORCAP experts help improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

NRC in Somalia

NRC has been active in Somalia since 2004 with four area offices in Kismayu, Mogadishu, Garowe and Hargeisa, providing protection and humanitarian assistance to refugees, internally displaced persons and returnees in Somaliland, Puntland, South Central and Jubbaland regions. NRC offers a comprehensive response for returnees and IDPs of high need, addressing their food security, livelihood, shelter, education, ICLA, and water, hygiene and sanitation needs and also responding to emergencies through NRC’s five core competences; Shelter,Education, Food Security and Livelihoods, WASH and Information, Counselling and Legal Assistance (ICLA). NRC Somalia is part of NRC’s East Africa and Yemen regional operation which comprises of large-scale multicountry humanitarian and early recovery interventions spread across seven countries (Kenya, Somalia, Ethiopia, Djibouti, Yemen, Eritrea, South Sudan, Uganda and Tanzania). NRC’s overall strategy in the region is to enhance protection and promote the rights of displaced people in humanitarian need by improving living conditions and seeking durable solutions. The regional office is based in Nairobi and works with country programmes to ensure standardization of programmatic and operational approaches, promote multi country programming and ensuring quality and coordination. The purpose of the assistant position is to assist in the day to day implementation of the ICLA projects.

Job description

Generic responsibilities

  • Monitor and report on the project activities and ensure compliance with plans and NRC standards
  • Work with the implementing partners and monitors to verify and triangulate PRMN reports
  • Distribute and monitor the use of Small Grant Funds(SGF) and Emergency Grant Funds (EGF) funds according to procedures
  • Suggest new methods and approaches in order to improve the quality of the PRMN activities
  • Report all protection related concerns Carry out data collection as required
  • Prepare field visit reports
  • Prepare and file relevant documents as required by line manager
  • Conduct advocacy, Trainings and any other ICLA related activities
  • Lead HLP activities giving advice and information to clients on the processes involved, awareness sessions and managing local authorities’ capacity building programmes
  • Facilitate ICLA/PRMN activities under the agreement with UNHCR and participate in all the necessary steps for the operation.
  • Work closely with local partner NGOs of the PRMN project to facilitate the Small Grant Fund (SGF) and the Emergency Grant Fund (EGF) in close coordination with UNHCR protection officers
  • Act as a focal point for needs assessments and beneficiary selection
  • Undertake regular field visits (as and when security allows) to conduct ICLA activities
  • Ensure smooth project cycle from implementation, project monitoring, verification of completion and evaluation
  • Apply participatory and inclusive processes in project implementation and in promoting local capacities to help themselves wherever possible
  • Understand situation including legal situations (according to national and international laws and principles) for refugees, returnees and Internally Displaced Persons in Somalia
  • Assist in developing and implementing case management systems and databases of cases
  • Support preparing and updating case management systems and database of cases
  • Support in the preparation and update of and mapping service providers in the area of responsibility
  • Conduct group information sessions for ICLA beneficiaries through outreach, awareness campaigns and advocacy initiatives
  • Undertake verification of all PRMN reports submitted online by PRMN partners and approving them for uploading in the NRC Database.
  • Undertake regular field visits (as and when security allows) to verify information with monitors and other concerned parties.
  • Maintain regular communication with monitors to answer any queries they have with regards to PRMN issues.
  • Analyse and produce bi-monthly quantitative and qualitative PRMN summary reports.
  • Bring to the immediate attention of the PO emergency support issues requiring immediate action and support.
  • And any other work related to NRC programmes assigned to your supervisor.


  • Experience from working as a Project Officer in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Example: Knowledge of the context in SC Somalia

Personal qualities

These are personal qualities that influence how successful people are in their job. NRC’s Competency framework states 12 behavioural competencies, the following are essential for this position:

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect


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