ICLA Technical Assistant

Norwegian Refugee Council, Kirkuk, Iraq

Skill Required:, HR and Admin
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
18th March, 2021

Job Description

Role and responsibilities

Generic responsibilities:

  • Adhere to NRC policies, tools, handbooks and guidelines.
  • Implement delegated and assigned tasks and activities according to plan of action.
  • Ensure proper filing and archiving of the documents.
  • Prepare and develop progress reports as required by project management.
  • Ensure that project targets beneficiaries most in need, and explore and assess new and better ways to assist.
  • Promote and share ideas for technical improvement

Specific responsibilities:

  • Facilitate information sessions for ICLA beneficiaries to raise awareness and understanding on issues related to ICLA thematic areas. This may include legal identity, and related civil documentation; housing, land and property (HLP) rights; and employment law.
  • If legally trained, receive the counselling cases after information sessions and where necessary, refer these cases to ICLA Officers.
  • Provide support to ICLA Officers by contacting the beneficiaries and gathering information as well as organizing appointments with the beneficiaries to attend in the court and/or directorates. 
  • If legally trained, provide support to ICLA Officers in the process of preparation of the necessary documentation and follow up on the legal cases in the courts and/or other relevant administrative institutions.
  • Support preparation for and if CDR focal point, co-facilitate ICLA trainings.
  • input and update beneficiary data into ICLA's case management tools, and periodically disaggregate and analyze data gathered during legal assistance activities in order to identify trends.
  • Prepare/update service mapping.
  • Adhere to ICLA policies, project descriptions, work plans, budgets and procurement plans.
  • Adhere to NRC's Human Resource, Financial, Logistics & Security policies and procedures, and coordinate with these departments to ensure timely implementation of ICLA activities.
  • Any other task relevant to the position and as requested by the line manager.

Our Idea Candidate:

  • University or diploma degree.
  • Prior experience with humanitarian organization or similar organization an asset.
  • Demonstrable experience in negotiating with government authorities and/or building owners, and in promoting the interests of vulnerable beneficiaries before such stakeholders.
  • Proven skills and experience in case management and conflict resolution.
  • Experience in community mobilization and outreach.
  • Computer skills, especially in Word, Excel and Outlook.
  • Knowledge in written and spoken English, and other local Languages.


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