Current Hiring Practices and Trends in the Development Sector
- BY David Mackenzie
Country Management Support Units (CSUs) have been established in the organisational structure to provide support for Managers and staff to fully assume their responsibilities in the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an Enterprise Resource Planning (ERP) system.
DESCRIPTION OF DUTIES
End User Support: Assist staff on usage of WHO software, applications and tools; Assist in the deployment and implementation of WHO applications and other computer programs; Support meeting participants and address/troubleshoot any issues Prepare and install the equipment prior to the meeting in collaboration with the venue focal points. IT infrastructure support: Assist in the deployment and support of LAN/WLAN/WAN and data communications systems as per AFRO ICT Standard (Windows Operating Systems, TCP/IP, Ethernet, VPN, PBX, application servers, IP telephony, DNS, DHCP, etc; Install, maintain and troubleshoot end user devices according to WHO ICT standards; Assist in maintaining the inventory of ICT equipment; Administer Servers and Printer services. Reporting: Contribute to the monthly ICT activity report. Provide technical report concerning ICT related activities and update it; Report on activities undertaken Other Perform other duties as required.
Work requires very good knowledge of LAN and TCP/IP networking, Microsoft Windows Operating Systems, Microsoft Active Directory, Microsoft Office. Good knowledge of desktop security tools including firewall, web filter, Virus and malware protection; Good knowledge of helpdesk procedures; Good knowledge of Database; Ability to analyze and troubleshoot problems; ability to write technical reports.
Use of Language Skills