ICT Officer

United Nations Office for Project Services

Kinshasa, Democratic Republic of the Congo

Experience: 5 to 10 Years

Skill Required: IT and ICT

Under the overall management and supervision of the Project Manager, the National ICT/IM Officer is responsible for efficient and effective ICT management and support to the UNMAS programme in DRC. In the discharge of duties, the National ICT/IM Officer liaises with UNOPS programme support colleagues, in order to ensure best support.

Summary of Key Functions:

  • Information Management (IM) and Data Analysis
  • IT and Communication Support
  • Capacity Development and Knowledge Sharing

Information Management and Data Analysis:

  • Coordinate the Program's information management systems including (Information Management System for Mine Action) IMSMA, associated databases and archives.
  • Provide support in monthly data audits to verify the relevance, integrity and quality of information.
  • Provide support in qualitative and quantitative data control in coordination with operations.
  • Perform regular system updates.
  • Support in ensuring that information management products and reporting tools are adequately and accurately used by implementing parties.
  • Support in ensuring that the information management system is operational and meets the needs of the program.
  • Control the distribution of data and relevant information management products to partners and develop processes for updating, transmitting and exchanging data.
  • Ensure compliance with operational procedures and standards for information management.
  • Provide support in preparation of lists, reports and spreadsheets and dashboards presenting information relating to explosive risks and the operations carried out.
  • Report any anomaly observed that could affect the functionality and accuracy of the information management system.
  • Support the  installation and upgrade of the UNMAS LAN infrastructure, design, and configuration.
  • Support the continuity over the provision and administration of office automation services, mailing services, intern proxy services, anti-virus protection services, filling system services, database server ices and any other services as needed.
  • Ensure regular backups of the server’s data on a strict schedule as well as provision of data archives to requesting staff members.
  • Leverage Geographic Information Systems (GIS) for map production and geographic data management while promoting data standards and harmonized management of geographic data/information.

IT and Communication Support:

  • Apply modern IT technologies in support of IMSMA database analysis and reporting improvement.
  • Liaise with UNOPS HQ, and other relevant units, to determine hardware and software requirements.
  • Liaise with the local UN partner agencies on issues relating to IMSMA.
  • Capacity Development and Knowledge Sharing
  • Support colleagues from the IM Section to build and maintain required level of understanding, knowledge and working practice within the IMSMA background.
  • Maintain quality assurance of data on identified hazardous areas, KOICA project activities, activities related to capacity development to the Congolese Mine Action Center.
  • Provide support in training and advice, technical assistance to IM users and program partners.
  • Support the development of IM training tools, lead training courses delivered by stakeholders and partners.
  • Facilitate new user training and introduction to UNMAS IT system & provide technical support Identify the needs or gaps where additional training should be provided to improve the IM understanding, data accuracy and timely reporting.

 Education/Experience/Language requirements:

Candidates With No Un Or Unops Experience Are Strongly Encouraged To Apply:


  • A First level University Degree (Bachelor's degree or equivalent) with two years of relevant experience OR
  • Secondary School (high school or equivalent) with six years of relevant experience is required.


  • Relevant experience is defined as experience in the field of information Management.
  • Experience in the usage of MS Office and ArcGIS Software is required.
  • Experience with SQL is considered an asset.

Language Requirements:

  • Fluency in English and French (speaking, writing and reading) is required.

Source: https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=24642#3