ICT Programme Assistant

UNOPS, Manila, Philippines

Skill Required:, IT and ICT
Preferred Experience: 
5 years
Closing Date for Applications: 
26th April, 2018

Job Description

UNOPS supports the successful implementation of its partners’ peace building, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.

Background Information – Philippines

UNOPS Philippines was established in early 2016 to support, develop and oversee UNOPS' growing portfolio of programmes and projects in the Philippines. The office currently provides implementation services to a range of projects where we work very closely with development partners, the Government and the Supreme Court focusing on the Governance/Justice, health and infrastructure sector.

The office is based in Manila, Philippines with project sides in the Tacloban and Iloilo area. 

UNOPS Philippines is in the process of expanding its area of engagement in cooperation with its development partners and is looking for qualified and committed experts.

Background Information – Job Specific

The Government of the Republic of the Philippines with the support of the European Union is implementing the Justice Sector Reform Programme: Governance in Justice (GOJUST). GOJUST is funded by the European Union to the value of EUR 16,000,000 and with the support of the Spanish Agency for International Development Cooperation (EUR 2,000,000). The overall objective of GOJUST is: To contribute to inclusive growth and poverty reduction through a strengthened justice system and its specific objective is: To increase the efficiency, effectiveness and accountability of the formal justice system. The programme is being implemented from April 2016 to September 2019.

GOJUST seeks to achieve four major result areas, as follows:

  • Result 1: Sector-wide coordination of the justice system strengthened and long-term reform strategy developed;
  • Result 2: Backlog curtailed in courts and prosecution services and case management system streamlined and computerised (with focus on 'justice zones');
  • Result 3: Justice sector agencies’ administrative and financial management systems improved;
  • Result 4: National/Regional Human Rights Institutions and CSO’s capacity to promote accountability and fight impunity for major human rights violations strengthened.

The support provided under this program will have a far reaching effect on the entire justice system, and will impact on three main agencies of government, namely the Judiciary, led by the Supreme Court at the apex, the Department of Justice, which includes the prosecution service, the correctional system, the public attorneys, the National Bureau of Investigation,  and the Department of Interior and Local Government, which includes the police, the local detention facilities and the barangay justice system.
The first annual work plan of the programme has been approved by the Programme Steering Committee last 24 October 2016, and part of that work plan involves the hiring of additional contractual staff to assist in the reform programme. These particular terms of reference refer to the hiring of one (1) ICT Programme Assistant (eCourts) on Case Management System whose main functions would be to support Result Area 2.

Functional Responsibilities

Under the guidance and direct supervision of the Project Manager, the incumbent shall perform the following duties and responsibilities:

  • Provide support to the site assessment and site preparation activities for the eCourts for the judiciary and the electronic case management system for the National Prosecution Service;
  • Coordinate with various stakeholders for site preparation, hardware procurement and installation;
  • Assist in the preparation of the Terms of References for the procurement of necessary service and specifications for the procurement of hardware and software requirements;
  • Organize and facilitate various meetings/activities necessary to ensure smooth implementation of the eCourts roll-out;
  • Assist in the development and implementation of change management strategies at the site level for the eCourts roll-out;
  • Assist in the training of judges, court staff, Supreme Court personnel, prosecutors and staff of prosecution offices on the eCourts;
  • Monitor migration of data from manual case files to the eCourts and the electronic case management system for the National Prosecution Service;
  • Monitor status of implementation, gather relevant data and prepare updates/reports for the Supreme Court, the National Prosecution Service and GOJUST; and
  • Perform other tasks assigned by the GOJUST Key Expert 3, Case Management Specialist.


  • Secondary school diploma is required;
  • Additional certificates or courses on networking, internet connectivity and maintenance of software operations would be preferable.
  • University degree in relevant discipline is highly desirable and may substitute for some of the required years of experience.
  • University degree in computer science, computer engineering, computer and information technology architecture, computer systems and networks; electrical/electronic and communication engineering; and telecommunications is a distinct asset.


  • Network Administration
  • Client/Support Services
  • Database Administration
  • Hardware Installation
  • ICT Governance
  • Installation of computer network systems to enable various computer programs to run adequately 
  • Preparation of cost schedules for cabling and other networking solutions.

Knowledge: Familiarity and experience in developing database systems in a diverse organization, preferably in the justice sector.


  • A minimum of  5 years of relevant professional experience, in the field of computer engineering, networking and installation of systems, maintenance of networked systems and the like.
  • Proven experience in conducting feasibility studies and implementing of networking installations for multifarious offices, preferably in a governmental setting.

Languages: Fluency in written and spoken English is required.


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