Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.
Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.
The Enterprise Authentication Services Team is anchored in the Enterprise Services (ITSEN) division in ITS. The primary programs that the ITSEN unit is responsible for is providing a wide range of technical infrastructure services to meet the institution's computing needs, including servers, network, supporting software on those platforms, and middleware technologies. It provides engineering, system integration, Identity and Access Management (IAM) and system administration services.
The department is looking for a dynamic and highly motivated business analyst with a ScrumMaser experience to join the Identity and Access Management team. The business analyst will be working with stakeholders to capture requirements and feature requests that drive IAM implementations, partnering with QA and development teams. The incumbent will also be required to defining and organizing Scrum roles, sprint planning, daily scrum/ standups, sprint reviews and sprint retrospectives. This is an exciting opportunity to join a team of highly skilled, diverse, and technical professionals and contribute to the department priorities. The position will be based in Washington DC.
Roles & Responsibilities:
Develops, documents, and maintains business requirement documentation (BRD), User guides and Requirement Traceability Matrix required for Identity Access Management (IAM) program.
Analyzes and verifies business requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
Communicate and validate requirements with relevant stakeholders.
Develop meaningful and lasting relationships with clients and Line of Business partners, and respond to questions and concerns from clients.
Act as a liaison between the IAM development and QA team.
Create reports, dashboards, and visualizations to understand IAM performance and identify areas of improvement.
Collaborate with product owners on roadmap planning and prioritization.
Work with product owners to make backlogs manageable.
Facilitates daily scrum, sprint planning and retrospective meeting.
Fosters a productive environment through continuous delivery and collaboration.
Ensuring the team adheres to Scrum theory, practice, and guidelines.
Seeks opportunities for improvement to the overall effectiveness of teams.
Selection Criteria:
Master's degree with 5 years relevant experience OR equivalent combination of education and experience.
Role-Specific Experience: 5+ years of experience in Business Analysis.
Scrum certification is a plus.
Technical background in software development and IAM technologies.
Proven experience with SCRUM/Agile methodology and tools such as Azure DevOps.
Experience working with multi-function project teams, including Developers, Business Analysts, and QA Personnel.
Stays abreast of new technology trends in business analysis and the broader IT industry.
Diligent, self-motivated, and focused, with excellent leadership skills.
Self-starter with outstanding interpersonal skills and the ability to prioritize.
Excellent presentation and documentation skills.
Strong interpersonal skills, including, collaborating, and team building.
Excellent oral and written communications skills and experience interacting with both business and IT individuals.
Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view.
