Identity Management Technical Specialist

International Organization for Migration, Juba, South Sudan

Skill Required:, Project/ Programme Management
Preferred Experience: 
5 years
Email for CV Submission: 
Closing Date for Applications: 
15th June, 2020

Job Description


Within the framework of “Technical Support to the Civil Registry Department on Identity Management in South Sudan” (hereinafter the project) funded by the Government of Japan, IOM South Sudan will be hiring Identity Management Consultant(s) to draft evidence-based Standard Operating Procedures on Identity Management, produce training modules, train and mentor government officers. The consultant(s) are expected to deliver the outputs within 4 months of project implementation period.

About The Project 

Following the request of the Government of South Sudan to strengthen the capacity of the Directorate of Civil Registry, Nationality, Passport and Immigration (DCRNPI) and to assist in the development of its Civil Registry Act of 2018, particularly Chapter VI, Article 33 and 34, which focuses on Identity Management, the International Organization for Migration (IOM) will implement a project that aims to strengthen the Government’s capacity to manage and maintain its Civil Registry.

The project will address issues related to lack of systems in managing personal identification systems of citizens, stateless persons, and foreign residents, resulting in their limited access to services, protection, and civil rights. The project will also ensure full participation of the DCRNPI through the establishment of a technical working committee for the development of operating guidelines for identity management. These guidelines will enable civil registry officers to better manage their public services and to exercise government duties to protect their citizens and residents. It builds upon the successful implementation of the previous IOM-implemented project funded by the Government of Japan, which provided technical assistance to DCRNPI through training and technical support, including the building with 17 office units for civil registry purposes which was handed over to DCRNPI in December 2019.

The overall objective of the project is to enhance the institutional capacity of DCRNPI, particularly the Civil Registry Office, in increasing access to personal identification systems for citizens and foreign residents of South Sudan. The Outcome is for DCRNPI to have the operational capacity to ensure Citizens and Residents access to legal identity as a means to protect economic, and social rights of citizens and residents. The project is expected to deliver below outputs:

Output: Evidence-based operating Guidelines are developed, tested, and endorsed

IOM will conduct an assessment, which will include a desk review of relevant international and national literature, to include an analysis of the national regulatory framework relevant to the development of the SOP, and a field assessment looking into the good practices in the region in the areas of identity management system. It will be essential that the Working Committee is able to learn from a country with an established system on identity management. Conducting a consultative workshop and training for the working group, whereby an IOM identity expert will train participants on standard principles of identity management, etc. Following the workshop, the IOM technical specialist will provide training to the working group on international best practices, norms and principles on identity management.


The cumulative effects of years of violent conflict have taken a significant toll on the people of South Sudan. As of November 2019, nearly 3.6 million people (over a third of the country’s population) had been displaced, many of them experiencing recurrent displacement. About 2.3 million have fled to neighbouring countries, while 1.4 million continue to be displaced within South Sudan, of whom 181,000 are hosted in Upper Nile[1]. South Sudan continues to face diverse migration and mobility challenges, as it is a country of both origin and destination, as well as a country of transit migration. The prospect of hope provided by the Revitalized Agreement has encouraged spontaneous return movements of both IDPs and refugees, and created a more stable environment to address issues of migration at the national level.

The interim constitution of South Sudan in 2005 ensures citizens have access to the equal protection of the law without discrimination, it also emphasizes that every citizens has the right to freedom of movement and the liberty to choose his or her residence, except reasons of public health and safety which are regulated by law. Ultimately, the Nationality Act and Nationality Regulations set the criteria and procedures for acquiring nationality and obtaining nationality documents, which enable citizens to access protection and exercise their rights (i.e. voting). The Civil Registry Act 2018, sets provisions on the identity systems that allow citizens and residents of South Sudan to enjoy a meaningful life in South Sudan. There are a number of communities from neighbouring countries are currently living and working in South Sudan i.e Kenyans, Congolese, Central African Republic, Ugandans, Ethiopians, Sudanese. There are also nationalities from Lebanon, India, China and others who have chosen South Sudan as their residency. The statistics of migrants’ population remain unknown as there has not been any comprehensive systems to properly records migrants stocks.

Currently, the lack of identity management hampers both the citizens and migrants’ access to services and protection. Many South Sudanese citizens and migrants have limited access to their civil rights due to a lack of personal identification systems, thus losing the opportunity to meaningfully engage in their rights which should be protected by the state. While the lack of nationality certification should not be equated to statelessness, both have similar repercussions in the context of South Sudan, leading to the loss of access to basic rights and services, such as opening a bank account or registering for school, and often times incur financial costs, including migration fees. Additionally, the right to protection is affected with the lack of nationality certificates, leading to fear of arrest or forced eviction from housing, highlighting the uncertainty of those without formal nationality certificates.[2] Although the GoSS has purchased identity management equipment and has the legal framework within the Civil Registry Act 2018, they are unable to operationalize identity management without operating guidelines. This project responds to the development of operating guidelines to interpret the legal framework (civil registry act) to be operational.

Access to personal identification is a prerequisite to human security, a belief that human beings, irrespective of where he or she is born, is entitled to live a healthy, dignified, and fulfilling life. Governments have the obligation to ensure this is met.

Consultancy Objective

The general objective of this consultancy is provision of identity management technical support to the government of South Sudan.

 Scope of the Consultancy

 SOP Development

  • Produce background report on Identity Management in South Sudan which will include, inter alia: a desktop review on a high-level systematic picture about main areas of ID management in South Sudan, identify the main stakeholders for future engagement into the SOP working group and possibly other project activities, identify main challenges and capacity gaps, suggest some measures for building capacity in ID management in the light of best international practices,
  • Conduct three technical consultations with stakeholders focusing on SOP development as well as the broader framework of Identity management based on international standards and good practices and their relevance to the South Sudan context. The first kick-off workshop should aim to identify South Sudanese Government’s needs and expectations and confirms the project agenda and work items that IOM and the Govt will be working on during the project; second consultation focuses on the SOP 1st draft for identifying remaining challenges and incorporating the suggestions into the evolving SOPs (possibly combined with training), third and final workshop focusing on the finalization of the SOPs before submitting for the minister’s approval (possibly combined with training or exploring other ID management topics that go beyond the SOPs). The final workshop will need to be done after the test out of the SOP is completed.
  • Dry run of the SOP, Guide an SOP pilot test exercise with mentors from IOM, including; helping to develop the test plan and modalities, monitoring the test, debriefing the test participants about lessons learned and incorporating any lessons or needed changes into the final SOP draft.

 Training Provision

  • Developing training materials, using the final draft of the SOP, develop training materials which include presentations, handouts, case studies, pre-post test, and evaluation of the training sessions.**
  • Conduct Trainings and Mentoring, using the training materials, the Identity Management technical specialist will conduct training to government officials and out of classroom mentoring. 

 Tangible and measurable outputs of the work assignment including delivery schedules & payment

The consultancy services will be required over 4 months and payment will be made per % of the total cost of the consultancy

Deliverable outputs



Background Paper

Month 1


Submission of Final SOP which includes; 1 (one) consultation sessions completion Report and 1 (one) dry run report

Month 2-3


Training Materials Submission

Month 4


Training Report Submission

Month 4


Performance indicators for evaluation of results (value of services rendered in relation to their cost).

  • Satisfactory completion of outputs indicated in the ToR
  • Quality of writing, problem clearly stated, plan based on and responding to the problem defined, clear and concise organization, appropriate methodology, achievable targets
  • Adequate and prompt provision of the technical inputs
  • Timely delivery of drafts and deliverables as indicated this ToR
  • Professional and collaborative demeanour

Required Qualifications and Experience:


A Master’s Degree in international development, public policy, law, social sciences or another field related to the services.**


  • Proven track-record of professional experience of at least 7 years on migration governance with identity management specialization, integrated border management, and other relevant experiences.
  • Professional working experience with national authorities/institutions about migration issues and, specifically, on remittances issues;
  • Expertise in the migration sector with experience in the topic of integrated border management, international development at international, regional and/or global level;
  • Demonstrated experience in carrying out; data collection, analysis and reporting
  • Proven experience in working in international settings;
  • Experience in drafting regulations and /or formulating related recommendations conducting feasibility studies, compiling research and liaising and communicating with national and/or international counterparts;
  • Demonstrated ability to deliver quality work under tight timeframes.


Fluency in English is required.

  •  UNHCR, South Sudan data portal. Note that Sudan and Uganda host the majority of South Sudanese refugees, with 811,452 and 857,268 registered in each country, respectively. Also see IOM, Displacement Tracking Matrix: Mobility Tracking Round 6 (November 2019) for internal displacement figures. As of IOM’s Mobility tracking Round 6, UNOCHA baseline data and IOM findings are consolidated within IOM’s Displacement Tracking Matrix (DTM).
  • Forcier Consulting and UNHCR, A study of statelessness in South Sudan, 2017.


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