Information and Communication Technology Internship

International Water Management Institute

Accra, Ghana

Experience: Internship

Skill Required: IT and ICT

The International Water Management Institute (IWMI), a CGIAR Research Center, is seeking applications from enthusiastic students who are looking to gain professional experience in the field of Information and Communication Technology (ICT) at its office in Accra, Ghana.

During this internship, the intern will assist in the following areas:

  • Support the information technology (IT) team in maintaining hardware, software and other systems.
  • Assist with troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
  • Provide IT support to areas such as cybersecurity, programming, analytics and data center management.
  • Design promotional web graphics, surveys, flyers, banners, posters, invitations, and other advertising and marketing materials as needed.
  • Assist with other graphic design work as required.
  • Respond to user requests for service, troubleshoot problems, and help develop solutions.
  • Provide support to maintaining and upgrading personal computer (PC) hardware components, desktop operating system software, and application software.
  • Perform minor repairs to equipment and arrange for other servicing needs.
  • Maintain good communication and positive working relationships with staff.
  • Perform other duties as assigned.

Qualifications, knowledge and experience:

  • Bachelor’s degree in an information technology-related field of study.
  • Professional certification in graphic designing.
  • Experience in setting up and maintaining local area networks (LANs) and wide area networks (WANs).
  • Excellent knowledge of Windows PC environments.
  • Proficient in basic graphic design programs, including CorelDRAW, Adobe Photoshop, Adobe Creative Suite, and knowledge of video editing software.
  • Writing and proofing skills are also required.
  • Excellent communication skills (written and verbal) and administrative skills.
  • Ability to work independently and complete assigned tasks within identified time frames.
  • Organized, dependable and detail oriented.