Information Management Consultancy

UN Children's Fund, Lusaka, Zambia

Skill Required:, IT and ICT
Preferred Experience: 
5 years
Closing Date for Applications: 
4th April, 2019

Job Description

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child:

UNICEF works to uphold the rights and well-being of all children in Zambia, across health, nutrition, HIV/AIDS, WASH (water, sanitation and hygiene), protection, social inclusion, emergencies, disabilities and adolescent development.

In Zambia, UNICEF’s Country Programme aims to reach the most disadvantaged children. UNICEF works with the Government on policy to improve basic social services, as well as on the ground to make sure that these services reach all children, especially the most vulnerable.

How can you make a difference?

Brief Background

SEEVCA is an initiative led by the Ministry of Community Development and Social Services (MCDSS) with funding and technical assistance from UNICEF and USAID. The intent of the SEEVCA programme is to reduce vulnerability and expand protection for the most vulnerable and marginalized households in 15 districts. The strategy to reach the main target group (vulnerable children and adolescents) combines the SCT programme with standardised case management that supports access to other existing services and information –to reduce vulnerability and equip households to be more resilient. The project includes a research agenda to determine the optimal service delivery scenarios for VCA.


SEEVCA is a multi-stakeholder program that requires effective data collection of individual cases end analysis to aggregate the data to identify key issues facing vulnerable children and adolescents. A significant amount of systems development, capacity building and learning around data management is required in the initial phase of the project. The technical support required for this assignment is intensive and requires a full-time position for the roll out and correct use of a case management information management system. Currently this additional support cannot be made available from staffing positions within UNICEF or within the partner Ministry.

Objectives / Target

The major objective of the assignment is to ensure the effective roll out and use of the newly established case management information management system. The consultant selected for this assignment will:

  • Support the roll out of the Case Management information management system in project districts by finalizing and upgrading the current information management system (excel based) developed in 2018 and by developing a User Guide for Officers that will be in charge of data entry and analysis;
  • Strengthen data collection and analysis on Vulnerable Children and Adolescents (VCAs) at ward, district and national level to: a. improve reporting on individual cases; b. inform planning at the district level and programs and policies, c. strengthen advocacy on VCA issues at ward, district, province and national level.
  • Description of the assignment (Scope of work) / SPECIFIC TASKS

Under the supervision UNICEF Child Protection Specialist - Integrated Case Management, the consultant will:

  • Adapt the IMS to support reporting on PEPFAR Indicators
  • Review and finalization of the Version 1 of the Case Management Information Management System (currently an excel based system)
  • Develop User Guide for the CM IMS (Case Management Information Management System)
  • Lead 4 troubleshooting sessions on the use of the CM IMS.


The deliverables defined in the above table and monthly progress reports will meet the reporting requirements. The Child Protection Specialist UNICEF will be the contact point for admin aspects of the contract, whom the selected consultancy will be answerable to for the fulfilment of this assignment.

PROJECT Management

The consultant will be expected to liaise on a regular basis with the contract supervisor, the Child Protection Specialist – Integrated Case Management and work in close collaboration with key project staff. A monthly report on progress toward completion of the deliverables and evidence of the deliverables is required.

Qualification/Specialized knowledge and Experience


  • A University Degree in information management or relevant sectors required;
  • A minimum of 6 years of professional experience in information management, monitoring and evaluation in social welfare, child protection or relevant sectors;
  • Previous experience in data management and analysis in the social welfare and health sectors in Zambia sector will be an asset
  • Good written and communication skills.
  • Excellent computer knowledge.
  • Fluency in written and spoken English

Needed Competencies

  • Drive for Results. Sets high standards for quality of work; monitors and maintains quality of work; works in a systematic, methodical and orderly way; consistently achieves project goals; focuses on the needs and satisfaction of internal and external partners; accepts and tackles demanding goals with enthusiasm.
  • Results-based program development and management. Achieves results by effectively monitoring, evaluating programs and projects and managing the projects’ human, financial and information resources. Seeks out best practices and innovative approaches and applies them to program/project development and implementation.
  • Innovation and marketing of new approaches. Seeks a broad range of perspectives in developing project proposals using documented successes and lessons learned in the design of innovative approaches. Identifies new approaches that are replicable, generalizable and promotes their use in other situations.

For every Child, you demonstrate:

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.


Recommend your friend

Copyrights 2017. All rights reserved | Technology Partner: Indev Consultancy Pvt. Ltd