Information Management Coordinator

Norwegian Refugee Council, Tegucigalpa, Honduras

Skill Required:, Finance and Accounts
Preferred Experience: 
3 Years
Closing Date for Applications: 
10th September, 2021

Job Description

Role and responsibilities:

The role of the Information Management Coordinator is to establish and manage systems to promote the analysis of data through the use of statistics to foster evidence-based decision-making, program and project performance, and internal data management. The Information Management Coordinator will contribute to quality programming through supporting access to and use of relevant and timely information on program scale, relevance, and effectiveness. Within this context, the Information Management Coordinator will provide technical support to in-country staff pertaining to database management and build capacity in the country mission by identifying and supporting the implementation of effective, cost efficient and meaningful statistics-based data systems.

Generic Responsibilities :

  • Adherence to NRC policies, guidance and procedures
  • Support and contribute to the development and implementation of data systems, including Standard Operating Procedures for data management, guidance and tools.
  • Participate in program design and proposal discussions, including theory of change development, log frame design and budgeting for data management.
  • Support program staff in planning for and executing statistical analysis.
  • Support the implementation, dissemination and use of evaluations, assessments and monitoring data in program development, adjustment or review.
  • Contribute to organisational learning through supporting specific analysis, lessons learned and reports.
  • Capacity building and training of program and M&E support staff on statistical analysis.
  • Contribute to the design of data architecture and resourcing, including collaboration with program staff to identify and plan for data needs.

Specific Responsibilities:

Data Management

  • The creation of a unified NRC Beneficiary Database across all NRC program Core Competencies, identifying and harmonizing around standard variable disaggregates and data fields.
  • The integration and harmonization of the Beneficiary Database with CORE and other corporate platforms and dashboards across the NRC.
  • Assist implementation and consortium partners with developing data reporting systems consistent with NRC data architecture, requirements, and obligations.

Data Analysis

  • The management and analysis of data with most relevant descriptive and inferential statistical techniques relying on statistical software packages (SPSS, STATA, R, or other software).
  • Working with NRC corporate tools and platforms (CORE, POWER BI, GORS) to analyse data from Key Performance Indicators (KPI) and project outputs.
  • Make periodic presentation to the regular Country Management Group (CMG) meetings by way of request by the Country Director or Head of Program Support.
  • Support the monitoring and evaluation (M&E) teams in developing the Post Distribution Monitoring (PDM) data collection and analysis instruments, while being the backstop for analysis of the findings.
  • As directed by the Head of Program Support or Country Director, support NCA&M teams, implementation and consortium partners in relevant corporate research efforts, while being the key data collection and analysis focal point for NRC consortia.
  • Undertake any necessary and relevant statistical analysis of beneficiary data, as directed by the Head of Program Support or Country Director.

Knowledge Management and Learning

  • Participates in the development of NCA&M and NRC Regional data dashboards, factsheets, and reports by leading these efforts, or providing relevant data inputs to regional colleagues.
  • Organizes relevant capacity building workshops with staff, consortium, and implementation partners.
  • Support the Head of Program Support and M&E Coordinator in providing real-time data to the Country Director to foster evidence-based decision making and learning.

Professional Competencies:

  • Minimum Bachelor’s Degree in Statistics, Sociology, Demography, Actuarial Science, Finance, or Political Science. ALTERNATIVELY, Professional certification in Statistics, Sociology, Demography, Actuarial Science, Finance, or Political Science along with reasonable years’ experience will be considered in lieu of degree.
  • Advanced experience using SPSS, STATA, or R to undertake statistical analysis in an academic or corporate setting.
  • Candidates with demonstrated knowledge of basic programming in the following languages: C#, Java, Node.js, PHP, Python, Ruby have an added advantage.
  • At least three years’ experience in government, international NGO, international organization, or academia undertaking quantitative research using statistical methods and tools.
  • Thorough experience with and knowledge of principles and approaches to social research methods, primarily in regression analysis and forecasting.
  • Understanding of data and information needs for program management and decision making
  • Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies.
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods.
  • Spanish and English language proficiency (speaking, reading, writing).
  • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access).

Context related skills, knowledge and experience:

  • Good communication and interpersonal skills
  • Strong organisational and team working skills
  • Good cultural awareness and sensitivity
  • Highly approachable, trustworthy and confidential
  • Working knowledge of the English Language (certified Business English is a plus)
  • Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus
  • Proven presentation, training and facilitation skills


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