Information Management Officer

United Nations Secretariat

Geneva, Switzerland

Applicants should be aware that the position may be relocated to Damascus, Syria, or to another location relevant to the Institution's operations. By applying, candidates confirm their willingness to accept such a reassignment in accordance with UN regulations and rules, should such a decision be made.

Responsibilities:

  • Collects, organizes, and maintains large datasets on missing persons, ensuring proper information management, security, and preservation in line with institutional standards. 
  •  Conducts structured analysis of documentary and testimonial information to identify patterns, trends, and linkages relevant to the fate and whereabouts of missing persons.
  • Participates in record-keeping improvement projects, contributing to feasibility studies, systems analysis, design, development and implementation and in the evaluation and testing of record-keeping application improvements and new systems; provides user support.
  • Develops detailed system and other functional specifications and standards from the recordkeeping perspective and user documentation for new systems. 
  • Develops training materials and user manuals; trains staff in use of the recordkeeping system assigned. 
  •  Manages records accession and disposition functions by applying the life-cycle concept to information assets, including appraisal by liaising with records-originating offices regarding the transfer and/or disposal of their records; assures that retention schedules, registration and physical aspects of records transfers meet established standards; oversees space management and commercial storage contracts; supervises General Service staff in implementing related tasks; and performs records appraisal. 
  • Performs and supervises reference functions by advising internal and external users about records holdings and accessibility; maintaining communications with other information management networks and records and archives specialists; supervising retrieval and reproduction activities of General Service staff.
  • Evaluates adequacy of existing records management and reference tools.  Implements new technologies in information management to ensure that tools developed for efficient access to information are accessible to staff throughout the Organization.
  • Maintains access and declassification standards by liaising with records-originating offices/offices of interest regarding access to security-classified materials and implements access and declassification determinations. 
  •  Participates in developing client outreach strategies and in their implementation. Conducts programmes of outreach and user education to improve client use of desktop information resources; uses judgement of relevant institutional needs to develop presentations appropriate to client audience; develops publicity materials to facilitate outreach.
  • Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
  • Performs other related duties, as required.

Education:

  • Advanced university degree (Master’s degree or equivalent) in archival, information science, information systems, social science or related field.
  • A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
  • Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.

Work Experience:

  • A minimum of five years of progressively responsible experience in modern archives management, record keeping, library, information management or related area is required.   
  • Experience collecting and analyzing information related to missing persons is desirable.   
  • Experience in analyzing information using specialized e-discovery software platforms is desirable.   
  • Experience working in or on Syria is desirable.   
  • 2 years or more of experience in data analytics or related area is desirable.

Languages:

Fluency in English and Arabic is required.

Source: https://careers.un.org/jobSearchDescription/263292?language=en