Information Management Officer

Norwegian Refugee Council, Yemen

Skill Required:, IT and ICT
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
14th December, 2019

Job Description

NRC’s Yemen seeks to establish and implement data and information management systems that will enable improvement of internal management, program/project performance and evidence-based decision-making. Within this context, the Information Management Officer will develop, maintain, and support information management systems to support project implementation.

Duties and responsibilities

Generic responsibilities :

  • Ensure adherence with NRC policies, tools, handbooks and guidelines.
  • Implement delegated CC project portfolio according to plan of action.
  • Prepare and develop status reports as required by management.
  • Ensure proper filing of documents .
  • Promote and share ideas for technical improvement.

Specific responsibilities :

  • Under the supervision of the Education cluster coordinator, collect, collate and consolidate data from the Education cluster teams in West Coast to feed the hub.
  • Update regularly the Information Management Strategy and the Dissemination Plan for all information management related products produced by education cluster.
  • Responsible for establishment and day to day management of the education hub database and monitoring system.
  • Consolidate inputs from the education partners in the west coast for sub-national cluster and offer support required by the National Coordinator.
  • Support and contribute to the development of a data management system through documentation, implementation and coordination of standardized information flows.
  • Support analysis, reporting and visualization of data capture efforts by education cluster members.
  • Design necessary data collection tools, ensuring that the purpose and use of data collected is clear and that questions are simple, clear and collectable.
  • Organise and manage data input from data collection tools and conduct initial analysis of the data.
  • Gather relevant secondary data and information resources.
  • Proactively gather information from relevant cluster partners, UN agencies and other organisations which may be of use to the employing agency or cluster for informing decisions.
  • Develop an information-sharing platform as a web-portal.
  • Locate GIS datasets and/or GIS contacts from various agencies, cities and explicit districts in West Coast.
  • Organise and maintain GIS data in accordance with the education cluster data management protocols.
  • Capacity building and training implementation of education cluster teams on information management tools and processes.
  • Responsible for inclusion and presentation of data in the maps, other geographic information products, charts and info-graphics materials in coordination with education cluster members.
  • Identify the crisis triggers and modifiers on regular basis, analyse and develop reports. Research and retrieve data from internal and external sources; prepare the statistical charts, tables and reports as required by the cluster.
  • Maintain up to date beneficiaries’ database in collaboration with education cluster members.
  • Update 4W matrix with inputs from the with information Education cluster.
  • Participate in education cluster meetings and offer the support in presenting the relevant data and information.
  • Any other additional responsibility assigned by the supervisor.


  • Experience in Information Management field in an emergency /recovery context .
  • Previous experience from working in complex and volatile contexts .
  • Documented results related to the position’s responsibilities .
  • Some knowledge of English.

Personal qualities

  • Good command of GIS software (ArcMap) and other data visualization software.
  • Data collection and Analytical Skills.
  • Practical experience in dealing with electronic data collection.
  • Very good use of Microsoft applications and specially Excel.
  • Minimum 2 years’ experience working in information management.


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