Information Management Officer- Food Security Sector

World Food Programme, Cox's Bazaar, Bangladesh

Skill Required:, IT and ICT
Preferred Experience: 
5 years
Closing Date for Applications: 
10th July, 2019

Job Description


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


These jobs are found in Cox's Bazar Offices (CBOs) and job holders report to Int. Information Management Officer.

The Food Security Cluster (FSC) has been established globally to coordinate the food response during a humanitarian crisis, addressing issues of food availability, access, utilization and stability. The FSC was established by the Interagency Standing Committee (IASC) and is co-lead by the Food and Agricultural Organization (FAO) of the United Nations and the World Food Programme (WFP).

In Bangladesh, the Food Security Cluster (FSC) was established in 2012. In September 2017, the Food Security Sector (FSS) was established in Cox’s Bazar to coordinate the Rohingya emergency.

Due to the current situation in Cox’s Bazar district with the arrival of over 900,000 people from Myanmar, fleeing the violence and human rights violations, it is necessary to scale up and strengthen the response as well as the coordination, including the Information sharing and management.

The coordination is led by the Inter Sector Coordination Group (ISCG).


Under the overall supervision of the FAO and WFP Country Representatives in Bangladesh, general supervision of the WFP Head of Office Cox’s Bazar and direct supervision of the Food Security Sector Coordinator, the incumbent will work as Food Security Sector Int. Information Management Officer.

The objective of the Food Security Sector Coordination is to ensure a timely, coherent and effective food security response by mobilizing stakeholders to respond in a strategic manner to a humanitarian crisis.

KEY ACCOUNTABILITIES (not all-inclusive)

The Information Management Officer (IMO) plays a vital role in collecting, analysing, and sharing information that is important for the sector stakeholders to make informed (evidence based) strategic decisions on:

  • The needs of affected populations
  • The prioritization of these areas according to Food Security indicators
  • Where there is a need for Food Security actors and to what degree
  • What are the key gaps in activity and need
  • What capacity (human, material, financial) exists to be used in support of the identified prioritised response needs
  • Fundamental to the job is the ability to present information in a way that is easily understood by the sector members. Sometimes this is through graphic means such as mapping but also through tables, charts, and narrative writing. It also involves discussing the information directly with the decision makers to make important interpretations on the findings.

Key Responsibilities and Tasks

  • Report to the Food Security Sector Coordinator and respond to the Sector’s Membership’s needs for information;
  • Provide IM services for key decision-making including; data collection, collation, analysis and information dissemination.
  • Continue sector activities in absence of the sector coordinator.
  • Maintain and regularly update (on a daily, weekly or fortnightly basis) the existing IM products to ensure all are up to date. In particularly:
  • the contact directory and mailing list;
  • the Who does What Where and When (4W) database and derivative products, such as charts and maps;
  • if / when it becomes relevant, the Who does What Where and When (4W) database tracking post emergency response and the consequent mapping of Food Security resources, needs and gaps as requested. This may include needs and gap identification for the sector, facilitating and agreeing boundaries/benchmarks to enable prioritisation within the sector).

Long Description

  • Maintain and update the FSC website; ensure sector leads, Government partners and international and national NGOs feed relevant information on a regular basis;
  • Coordinate FSS and Working Group meetings at Cox’s Bazar as appropriate. Ensure action points are dealt with by the relevant party(ies);
  • Proactively gather information from other sector/organizations that may be of use to the Food Security Sector for informing decisions, including movement of population, sector facilities location and road networks;
  • Facilitate and coordinate training, food security assessments and other activities as part of the overall FSC preparedness and response measures;
  • As appropriate, assist in the design of Food Security data collection forms, ensuring that the purpose and use all data collected is clear, questions are simple, clear, easily analysed highlighting where potential problems might arise; organize and manage the data input and analysis of data on the Food Security Sector;
  • Inventory of relevant common Cluster / Sector data sets, including facilities location, population data disaggregated by age and sex;
  • Data on the humanitarian requirements and contributions (financial, material, human – as appropriate);
  • Liaise with ISCG-Cox’s Bazar IMO and IM Focal Points in other sectors – share information as appropriate and identify and gather information from other sectors which can inform Food Security response and preparedness decisions;
  • Liaise with gFSC as required;
  • Organise events such as meeting, training and workshops for the FSS (booking venue, accommodation, meals, etc.)
  • Provide overall secretariat support to the FSS as required including the management of the FSS work plan
  • Ensure invitations are circulated in a timely manner for the FSS meeting,
  • Ensure that agendas and attendance sheets and other relevant documents and PowerPoints are prepared
  • Train partners on how to report monthly progress using ReportHub
  • Any other tasks that may be required (within reason) to achieve the objective of this assignment.



  • University degree in information management, information systems, geography, social science, sociology or related field, preferably with a master’s degree in information management.
  • Having cluster Information Management training is an asset.

Language: Fluency in English and Bangla (both oral and written)

Expereince: Minimum of 6 years of experience – preferably in the humanitarian field and emergency. Experienced on Cluster approach is an asset

Knowledge & Skills:

  • Willingness and ability to work in difficult environments, under stressful and time-critical circumstances
  • Speaks and write clearly and effectively; listens to others, correctly interprets messages from others and respond appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrated openness in sharing information and keeping people informed.
  • Cultural and Gender awareness and sensitivity.
  • Strong knowledge of and experience in using advanced Excel and data analysis software, including proficiency with databases.
  • Use of ArcGIS or another mapping software; understanding of GIS/Cartographic outputs and ability to collect and organize data to support their production (potentially to be produced by others).
  • Ability to present information in clear and concise graphic and narrative presentation formats



  • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
  • Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
  • Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
  • Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.


  • Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
  • Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
  • Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
  • Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.


  • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
  • Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
  • Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
  • Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.


  • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
  • Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
  • Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
  • Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.


  • Programme Lifecycle & Food Assistance Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
  • Transfer Modalities (Food, Cash, Voucher) Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.
  • Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.) Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.
  • Emergency Programming Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
  • Strategic Policy Engagement w/ Government Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.


This section is optional to describe additional responsibilities & knowledge required for the specific job.


  • Has gained experience in implementing technical programs (i.e. nutrition, etc.).
  • Has implemented programmes and provided input into designing operations.
  • Has provided input into policy discussions and decisions.


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