Information Systems Officer

United Nations Conference on Trade and Development, Georgetown, Guyana

Skill Required:, IT and ICT
Closing Date for Applications: 
6th March, 2021

Job Description

This post is part of the Automated System for Customs Data (ASYCUDA) Programme in the Division on Technology and Logistics of UNCTAD and is located in Georgetown, Guyana.

Under the supervision of the ASYCUDA Regional Coordinator, the ASYCUDA Information System Officer will be responsible for providing technical assistance and support to the National Customs Service (NCS) within the Regional Centre for the Americas outreach, during the enhancement and consolidation of ASYCUDAWorld.

The incumbent is expected to undertake the following duties:

  •  Providing technical advice on the most suitable ICT (Information and Communication Technology) architecture and configuration for ASYCUDAWorld implementation in specific conditions;
  •  Assisting NCS in the preparation of the technical specifications and evaluation criteria for procurement of ICT hardware, software and associated services required for the implementation of ASYCUDAWorld;
  •  Providing technical assistance and support in the prototyping, testing, piloting, roll-out, administration and maintenance of all ASYCUDAWorld e-Documents, including remedial actions, as required;
  •  Organizing and delivering AW technical training courses on the implementation, operation and maintenance of ASYCUDAWorld;
  •  Assisting NPT (National project Team) in the preparation of the national ASYCUDAWorld technical documentation.

Further development/enhancement of the ASYCUDAWorld system by:

  •  Providing technical advice to NCS on the technical aspects of ASYCUDAWorld national extensions/e-Documents, with the view to ensure their integration into the overall operational architecture.
  •  Assisting NCS to coordinate the technical development of the national extensions/e-Documents and their integration into the operational ASYCUDAWorld environment.
  • Coordination of the ASYCUDAWorld technical implementation with other governmental agencies'/organisations' ICT and infrastructure activities having impact on the NCS ICT systems by:
  •  Advising the NCS on the technical implications for the ASYCUDAWorld system of other governmental agencies'/ organizations' ICT and infrastructure related;
  •  Coordinating the technical implementation of ASYCUDAWorld e-Documents with other governmental agencies'/ organizations' ICT and infrastructure relevant activities;

Assistance in Project reporting and monitoring system by:

  •  Assisting the NPM (National Project Manager) in the preparation of Project Progress Reports for national counterpart authorities;
  •  Preparing regular technical Project Progress Reports for the ASYCUDA Regional Coordinator, inclusive of the elements relating to the logical framework and monitoring plan.


Professionalism - Knowledge of information technology/information management, particularly in systems analysis, database installation/configuration and programming. Knowledge of several high-level programming languages and significant exposure to and proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity. Knowledge of interactive systems; knowledge of organization's information infrastructure and IT strategy as it relates to user area(s); Independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Teamwork - Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing other's ideas and expertise; is willing to learn from others; places team agenda before personal agenda supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Technological Awareness – Keeps abreast of available technology. Understands applicability and limitation of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.


Advanced University degree in computer science, information system, mathematics, statistics or related field. A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.


  • A minimum of five years progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area, including relevant experience in the field of customs automation system deployment, development and support is required.
  • Experience in upgrading mission critical applications in a production environment is required.
  • Experience in prototyping and implementing complex customs information technology systems is required.
  • Experience in organising and delivering training courses within governmental organisations would be an advantage.
  • Experience of working in an international environment would be desirable.
  • Experience in technical ICT programming with Java is required.
  • Experience in technical ICT programming with Linux and Oracle is desirable.


  • Fluency in English is required. Knowledge of another official UN language is considered an advantage.


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