Information Systems Officer
United Nations Secretariat, New York, United States
Closing Date for Applications:
Org. Setting and Reporting
- This position is located in the Policy, Strategy and Governance Division (PSGD) of the Office of Information and Communications Technology (OICT). The incumbent will report directly to the Director of the Division.
Within limits of delegated authority, the Information Systems Officer is responsible for the following duties:
- Plans and directs major systems projects of significant importance to the institution, or major components of these complex systems which typically impact critical operations and large or multiple user groups.
- Provides expert advice on complex systems analysis and design; identifies the need for new systems (or modifications to existing systems) or respond to requests from users; develops plans for feasibility assessment, requirements specification, design, development and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures.
- Develops cost proposals for contractual services, oversees the technical evaluation of proposals received and manages the contract service.
- Tracks and monitors project progress against plan, requirements, quality measures, standard processes; liaises with users on all aspects and during all phases of development and implementation.
- Provides professional leadership and work direction to assigned project team, provides management support to the PSGD Director, and mentors and supervises the work of new/junior officers, contract staff, etc.
- Is actively involved in the execution of the most complex aspects of the project (e.g. systems analysis, development, programming, etc.); oversees development of document and database structures, ensuring that all design aspects are addressed and control and security mechanisms are established.
- Develops, implements and monitors information standards and guidelines, including testing paradigms.
- Prepares technical and user documentation for entire systems and interdependent applications; prepares training materials and detailed technical presentations.
- Keeps abreast of developments in the field and determines the need for testing and evaluating new products and technologies; provides leadership on introducing technological changes; prepares various technical reports.
- Facilitates communications with Heads of Secretariat entities, including peacekeeping operations and special political missions. Elaborates on and pursues options for and deepening strategic and operational cooperation with other field offices/missions.
- Leads and supports the development and implementation of strategic partnerships with key stakeholders from the public and the private sectors as well as Member States and Academia.
- Leads and/or participates in large, complex field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc.
- Participates in planning and preparation of the budget, work program and spending plan.
- PROFESSIONALISM: Knowledge of information technology/information management, particularly in systems analysis, database design and programming. Knowledge of several high level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management hardware and software requirements, systems facilities and execution protocols. Strong analytical and problem0solfing skills, to include proficiency in the development and implementation of systems of moderate size/complexity. Knowledge of interactive systems, good knowledge of organization's information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
- COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
- PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
- An advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A first-level or advanced degree (Bachelor's, Master's or Doctorate degree, or equivalent) in any fields of studies mentioned above with two additional years of relevant work experience may be accepted in lieu of an advanced university degree in the specified fields of studies.
- A minimum of seven years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.
- Experience in the coordination of high-level missions, meetings or conferences is required.
- Managerial experience is required.
- Experience working in front office environment is desirable.
- Experience building ICT partnerships with regional organizations is required.
- English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in both English and French is required. Knowledge of another official United Nations language is an advantage.