Information Technology Assistant

United Nations Office on Drugs and Crime

Bangkok, Thailand

Skill Required: IT and ICT

Experience: 5 to 10 Years

Apply By: 09-12-2025

The Regional Representative and/or Operations Manager and the technical guidance of the Information Technology Service (ITS), Division for Management (DM) at United Nations Office at Vienna/ United Nations Office on Drugs and Crime (UNOV/UNODC) located in Vienna.

Responsibilities  :

  • The Information Technology Assistant will provide ICT services and implement ICT management systems, office automation and communications of the Regional Office.
  • The incumbent will liaise with ITS for the development of IT and communication support provided by ITS to the Regional Office.
  • He/she will work in close consultation with and under the overall technical guidance of ITS team.
  • Within delegated authority, the Information Technology Assistant will be responsible for the following specific duties.
  • Perform administration, operation, technical support, and monitoring of server systems.Liaise with ITSDs (IT Service Desk) for maintaining the efficient and reliable operations of server systems.
  • Serve as a team member in the planning, specification, design, development, implementation, and support of computer application systems; independently liaise with users to define and specify requirements.
  • Install computer application systems software and hardware according to specifications; monitor computer applications systems using appropriate monitoring tools and produce monitoring reports.
  • Prepare technical and user documentation for deployed computer application systems, as well as training materials and conduct technical presentations.

Requirements  :

  • High school diploma or equivalent is required.
  • A minimum of seven years of progressively responsible experience in information technology and helpdesk support services at national or international level is required.
  • The minimum years of relevant experience is reduced to five for candidates who possess a first-level university degree or higher.
  • Work experience in network administration, providing support to management of hardware/software platforms, and telecommunications facilities is required.
  • Work experience using IT and computer hardware/software is required.
  • Practical experience on maintenance and administration of information and communication technology systems, including the management of file servers, web servers and messaging servers as well as LAN/WAN communication and equipment is required.
  • Work experience within the United Nations system or similar international organizations is desirable.

Sources  :  https://careers.un.org/jobSearchDescription/268389?language=en