Information Technology Support

United Nations Environment Programme, Bonn, Germany

Skill Required:, IT and ICT
Preferred Experience: 
3 Years
Closing Date for Applications: 
12th January, 2021

Job Description

On-going web technology projects, including the web upgrade to Drupal 8, and operations to ensure enhanced and uninterrupted service to the Secretariat, are properly completed and supported.


The Individual Contractor will be responsible for performing the following duties, as required:

  •  Provides technical support on relevant websites and workspaces (Drupal 7 and 8) including applying security updates, resolving bugs and performing maintenance and recovery; requests, implements, provides operational support and maintains various other applications;
  •  Develops further Drupal functionalities and modules as necessary based on needs assessments;
  •  Assists with webpage layout using the Bootstrap framework;
  •  Assists with needs assessment for new systems (including modifications to existing systems); Performs ongoing reviews with users and other developers and responds to requirements;
  •  Provides helpdesk technical support to the Secretariat staff on various web-related issues on an ad-hoc basis;
  •  Assists in the preparation of technical and user documentation, as well as in the production of training materials;
  •  Performs other related duties as required


Academic Qualifications: A university degree in information technologies, digital communication or a combination of academic education and qualifying work experience may be accepted.

Experience: A minimum of three years of experience in information systems management, programming, technical writing and related area.
Experience with PHP, JavaScript, HTML/CSS, XML, and technologies such as Drupal, Bootstrap, Git is required. Knowledge of digital communication tools, latest social media standards and trends as well as the ability to develop digital and visual content is an asset.

Language: For the post advertised, fluency in oral and written English is required.


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