Intern - Information Systems & Communication Technology

United Nations Office on Drugs and Crime, Vienna, Austria

Skill Required:, IT and ICTMedia and Communication
Preferred Experience: 
5 years
Closing Date for Applications: 
5th May, 2021

Job Description

  • The internship is located in the Justice Section (JS), Division for Operations (DO), United Nations Office on Drugs and Crime (UNODC), Vienna (Austria). The position is for a period of six months starting on 15 May, 2021.
  • The internship is UNPAID and full-time.
  • The Intern will work five days per week (40 hours) under the direct supervision of the global eLearning Programme Coordinator (GLOU61) and the overall guidance of the Chief of the Justice Section (JS).


Daily responsibilities will depend on the individual’s background; the intern’s assigned office as well as the internship period. Duties may include, but are not limited to:

  •  Assist on the technical level of work and the development of eLearning modules, assist in maintenance of the eLearning web page and Learning Management System (LMS)
  •  Keeps abreast of available technology in the area of eLearning, understand applicability and limitation of technology to the work of the office, actively seek to apply technology to appropriate tasks and show willingness to learn new technology
  •  Assist in providing help desk assistance to eLearning users
  •  Assist in collecting, reviewing and analysing updates and advancements of the programme and drafting related advocacy material (newsletters, web stories, etc.)
  •  Assist in mission/event preparation and follow-up
  •  Assist in collecting, reviewing and analysing data from substantive UNODC units, field offices and executing agencies on new and ongoing projects
  •  Assist in preparing briefing notes and summary reports on country/region for the Executive Director, senior management, senior official visitors to UNODC, country and regional consultations with donors, as well as for other major UNODC events
  •  Conduct research on specific topics and produce working papers, reports, summaries, analyses, briefings, presentations and studies
  •  Draft correspondences to Regional/Country/Programme offices in the region and substantive units at UNODC Headquarters
  • Attend meetings, take notes, produce minutes and briefings on outcomes
  •  Undertake other duties as may be assigned by the supervisor



  • Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.


  • Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client Orientation:

  • Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
  • - Technological Awareness
  • Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology


To qualify for an internship with the United Nations Internship Programme, the following conditions must be met:

 Applicants must meet one of the following requirements:

  •  be enrolled in a gradu ate school programme (second university degree or equivalent, or higher);
  •  be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent); or
  •  have graduated with a university degree (as defined above) and, if selected, must commence the internship within a one-year period of graduation;


  •  Be computer literate in standard software applications;
  •  Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
  •  Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.



  • English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of an additional official UN language is an asset. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.


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