Intern, Project Operations

Palladium International, Washington DC, United States

Skill Required:, Project/ Programme Management
Preferred Experience: 
Closing Date for Applications: 
11th February, 2019

Job Description

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.
Project Overview and Role

Purpose of Position

For assigned projects, the Intern, Project Operations, serves as part of the Operations Team. This team is responsible under the leadership of the Director, Project Operations for the management and delivery of assigned international development projects in a variety of technical areas. The specific purpose of this position is to support the management of team activities and to assist with discrete project management tasks under the guidance of an assigned Associate, Project Operations.


Primary Responsibilities

The primary responsibilities of the Intern, Project Operations, are to:

  • Operations and PMU Support Team Management
  • Serve as a focal point for coordinating team needs, including monitoring and reminding all team members of deadlines;
  • Support setup and logistics for trainings and other team events;
  • Provide support to training development including formatting of materials, staffing meetings on content development and facilitation preparation, drafting announcements and Yammer posts to share materials and publicize events, and other tasks as assigned;
  • Monitor progress against, and provide updates on, the Project Operations team's workplan to the operations team's senior leadership;
  • Manage the PMU Support Team's new information portal on SharePoint including uploading and organizing of documents, and sharing updates with staff across the company;
  • Support the development and presentation of internal and external reporting and ensure these outputs are fit for purpose;
  • Attend and provide logistics support at a variety of internal meetings and team events.

Project Management

  • Provide support to work on enhancing templates, tools, and guidance documents;
  • Develop tracking tools, monitor deadlines, and provide other project management support for activities with the teams specializing in compliance and risk management;
  • Review cashbooks / field vouchers and ensure supporting documentation is complete;
  • Serve as a coordinator for consultants and other service providers, and assist with maintaining these relationships by providing good customer service in ensuring work orders and invoices are processed in a timely manner;
  • Support the external audit process and ensure retention of project records is compliant with company policy.
  • Human Resource Management and Recruitment
  • Provide support for HR and recruitment for HQ, field staff and consultants as needed;
  • Enter and maintain accurate data on relevant HR systems for short-term and long-term staff and consultants;
  • Support the mobilisation and demobilisation of all international staff (short-term and long-term) including employment agreements, travel management, payments and induction.


Reporting Requirements

  • The role reports to Director, Project Operations or their delegate. Reporting requirements can include, but are not limited to the following:
  • Provision of regular updates to the manager;
  • Other reporting as requested by the manager.


  • The role is part of the Americas Operations Team;
  • This role works closely, and in cooperation, with the Americas PMU Support Team, including the Contracts and Compliance, and Financial Management teams
  • The role liaises with clients, technical area specialists, corporate services, professional service providers, and other stakeholders as required.

Authority Levels

  • The role carries a degree of autonomy with appropriate consultation and no signatory authority. The role is required to:
  • Analyse and make sound recommendations to the line manager

Key competencies and professional expertise required

  • Excellent written and verbal communication skills;
  • Financial acumen and the ability to interpret and analyse financial reports;
  • Sound problem solving and decision-making skills;
  • Good critical thinking, attention to detail, and organizational skills;
  • Ability to work independently and as a part of a team


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