Internship - Information Systems & Communication Technology

United Nations, Vienna, Austria

Skill Required:, IT and ICT
Preferred Experience: 
Closing Date for Applications: 
27th March, 2021

Job Description

Org. Setting and Reporting

This internship is within the Strategic Solutions Section, Policy, Strategy and Governance Division, Office of Information and Communication Technology (OICT), for a period of three months with an opportunity for extension up to nine months, if required by the section. Our innovative team is looking interns that have interest in technology innovation and software solutions provisions to Member States.

The internship is UNPAID, full-time and for three months with an opportunity for extension, depending on the needs of the Office.

Interns work five days per week (37.5 hours) under the supervision of an Information Systems Officer in the section to which they are assigned.


Daily responsibilities will depend on the individual’s background and the intern’s assigned section as well as the internship period.

Duties may include, but are not limited to:

  • Assistance in drafting and preparing documents/presentations
  • Attending and summarizing meetings
  • Participation in training activities, including the preparation of training materials and user documentation, and compilation of relevant information
  • Assistance in developing documentation and material and publishing them to websites
  • Interacting with other OICT teams responsible for technology innovation
  • Attend and support the preparation of meetings, conferences, workshops and other events
  • Supporting ongoing technology challenges/hackathons
  • Support towards the capture, management and analysis of data, information, statistics and reports
  • Support the activities of OICT as needed as deemed necessary by their supervisor.


Communication :

  • Speaks and writes clearly, concisely and effectively
  • Good written and oral language skills
  • Listens to others, correctly interprets messages from others and responds appropriately
  • Asks questions to clarify, and exhibits interest in having two-way communication
  • Tailors language, tone, style and format to match the audience
  • Demonstrates openness in sharing information and keeping people informed

Teamwork :

  • Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
  • Places team agenda before personal agenda
  • Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
  • Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
  • Good interpersonal skills,
  • Ability to work collaboratively with colleagues from different national and cultural backgrounds to achieve organizational goals.


  • Actively seeks to improve programmes or services
  • Offers new and different options to solve problems or meet client needs
  • Promotes and persuades others to consider new ideas
  • Is not bound by current thinking or traditional approaches.

Technological Awareness

  • Keeps abreast of available technology
  • Understands applicability and limitations of technology to the work of the office
  • Actively seeks to apply technology to appropriate tasks
  • Shows willingness to learn new technology


  • To qualify for an internship with the United Nations Internship Programme, the following conditions must be met:

Applicants must meet one of the following requirements:

  • Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
  • be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent); or
  • have graduated with a university degree (as defined above) and, if selected, must commence the internship within a one-year period of graduation;

For this internship position, Applicants must:

  • Be savvy users of standard Microsoft Office software applications (Word, PowerPoint, Visio, etc.);
  • Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
  • Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views;
  • Show interest or have demonstrated intention to study further, or;
  • Work in a field relevant to the work of Information and Communications Technology, Information Management, Communications, Customer Relationship Management Systems, Technology Innovation and/or relevant fields.

Work Experience

  • Applicants are not required to have professional work experience for participation in the programme.


  • English and French are the working languages of the United Nations Secretariat.
  • For this position advertised, fluency in English (both oral and written) is required.
  • Knowledge of another official UN language is an advantage.


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