Within the Network Management Directorate, "Infrastructure" manages the European infrastructure deployment projects and programmes, and aims at making the digital Single European Sky a reality. It develops, organises and provides European common services including network support services, aeronautical information services and the radio frequency function.
The "Information & Cyber" service delivers European projects related to information management, cyber security and European AIS Database. The service participates to the development of the digital infrastructure enabling the SES Digital Sky transformation.
Your role will be to:
Perform functional and non-functional requirements elicitation and analysis.
Develop or contribute to the development of technology roadmaps and other architecture artefacts including the creation and review of high level designs (HLD) and detailed designs (DD).
Build conceptual designs including solution identification/comparison, impact/prerequisites, total cost of ownership, target operating model, etc.
Develop or contribute to policies and standards within the scope of PENS.
Manage, in coordination with the PMU Leader, the telecommunication provider (currently BT); incident / problem management, configuration and availability management, change management activities, benchmarking and business continuity management.
Evaluate contractual and performance aspects related to PENS including the review of Service Level Agreements.
Lead or contribute to projects and participate as subject matter expert to internal / external meetings with various stakeholders; prepare, present and promote effectively technical matters.
Act as the Secretariat of groups within the PENS Governance (e.g. draft WPs, facilitate meetings, gather and propose agenda items, etc.).
Carry out any other task in line with the main purpose of the job.
Required Qualifications, Experience:
Completed university studies of 4 years in a relevant area (e.g. Computer Science, Engineering, Telecommunications).
Internal candidates can check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate.
Minimum 5 years’ relevant working experience in an IT communications domain.
Experience with current and emerging network technologies (e.g. IPv4/IPv6, MPLS, BGP, DSCP, NAT, DNS) and software defined technologies (e.g. SD-WAN, SDN).
Experience with network security devices (e.g. firewall, IDS/IPS) and other network-related appliances (e.g. packet shapers, encryption/compression).
Experience in quality, safety and security management systems.
Experience in project management.
A project management certification (e.g. Prince2, Project Management Professional) would be an advantage.
Knowledge/understanding of WAN infrastructure (e.g. internet access, MPLS, DC-inter-connection, cloud inter-connection).
Knowledge/understanding of ATM IT architectures (e.g. ATN OSI).
Knowledge/understanding in Voice over IP (VoIP) and mobile communications would be an asset.
Stakeholder management skills.
(Technical) drafting skills.
Impactful presentation style.
Ability and willingness to adapt to a political environment.
Analytical thinking: You apply methodical approach to complex information.
Communication: You are able to foster two-way communication.
Strategic focus: You know how to align action to strategy.
Problem solving: You anticipate and solve business issues.
Influencing: You tailor your style and approach to impact others.
Ability to work in a multinational and multicultural environment.
Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.