IT Analyst

The World Bank, Chennai, India

Skill Required:, IT and ICT
Preferred Experience: 
3 Years
Closing Date for Applications: 
23rd May, 2019

Job Description

About the World Bank Group:

Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2018, the WBG committed $67 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members. It is governed by 188-member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.

The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). The World Bank is organized into six client-facing Regional Vice-Presidencies, several corporate functions and thirteen Global Practices to bring best-in-class knowledge and solutions to regional and country clients.

Vice Presidency Context

Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries.

ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions.

The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.The Java DevOps Engineer will have overall responsibilities for executing the work program under the Java Web Admin Operations team; as well as for working as an integral part of the ITSEN team in executing EN’s work programs.

Duties & responsibilities:

The primary responsibilities will include, but are not limited to, the following:

  • Design, implement and operate scalable, highly available, and fault tolerant Java application server environments.
  • Build and maintain tools for deployment, monitoring and operations.
  • Secure and control the flow of data to and from the Cloud.
  • Develop Container-based architecture and deployments.
  • Troubleshoot and resolve issues in our dev, test and production environments.
  • Automate and maintain the application build and deployment process.
  • Automate software deployment and monitoring.
  • Monitor site stability and performance and troubleshoot site issues.
  • Collaborate with developers to bring new features and services into production.
  • Develop and improve operational practices and procedures.

Selection Criteria

  • Master's degree with 3 years relevant experience or Bachelor’s Degree with a minimum of 5 years relevant experience.
  • Demonstrated ability to learn, adapt, drive change and innovate.
  • Strong experience in managing large scale Java application server environment in one of the application server area (e.g. JBoss, IBM WebSphere)
  • Strong experience deploying and managing applications on Tomcat
  • Experience using Jenkins and Visual Studio Team Service
  • Experience in managing one of messaging platform (e.g. IBM MQ, RedHat AMQ)
  • Experience with monitoring tools (e.g. Splunk, App Dynamics, etc.)
  • Excellent understanding of the larger IT landscape.
  • Experience developing code in at least one high-level programing language and in automation/ testing via scripting/programing (e.g. Python, PowerShell, JavaScript, Java, PHP, etc.).
  • One year of working experience with AWS or Azure cloud environment.

Desired Skills:

  • Designing and deploying enterprise-wide scalable Java application server environments on-prem, in the Cloud and on Containers.
  • Implement systems that are highly available, scalable and self-healing.
  • Define and deploy monitoring, metrics and logging systems.
  • Capabilities to provide best practices guidance on the architectural design across multiple applications, projects or the enterprise.
  • Advanced level knowledge of TCP/IP networking concepts and protocols, advanced technical knowledge of common network protocols (DNS, HTTP/HTTPS) and network security concepts.
  • Excellent understanding of operating systems and application security, administration, and debugging.
  • Demonstrated conceptual, analytical and innovative problem-solving and evaluative skills, an ability to conduct independent research and analysis, identifying issues, formulating options, and making conclusions and recommendations.
  • Demonstrated technical proficiency on complex projects and ability to troubleshoot critical issues under pressure.
  • Ability to assess risks in line with information security objectives and risk tolerance of the institution. Proven conceptual, analytical and evaluation skills.
  • Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
  • Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
  • Able to present and explain technical information to diverse types of audience (management, users, vendors, and technical staff).
  • Team player with strong technical and user support skills.
  • Excellent oral and written communication skills in English.


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