IT Analyst, Engineering

The World Bank, Chennai, India

Skill Required:, IT and ICT
Preferred Experience: 
3 Years
Closing Date for Applications: 
9th November, 2018

Job Description

Established in 1944, the WBG is one of the world's largest sources of funding and knowledge for development solutions. In fiscal year 2017, the WBG committed $59 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $19 billion was concessional finance to its poorest members. It is governed by 188 member countries and delivers services out of 120 offices with nearly 15,000 staff located globally. 

Background & General Description:

Innovation and partnership bond the five institutions of the World Bank Group (WBG): The International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world's largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.

Information and Technology

Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS services range from: establishing the infrastructure to reach and connect staff and development stakeholders; providing the devices and agile technology and information applications to facilitate the science of delivery through decentralized services; creating and maintaining tools to integrate information across the World Bank Group, the clients we serve and the countries where we operate; and delivering the computing power staff need to analyze development challenges and identify solutions. The ITS business model combines dedicated business solutions centers that provide services tailored to specific World Bank Group business needs and shared services that provide infrastructure, applications and platforms for the entire Group. ITS is one of three VPUs that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity.

The Web Team is anchored in the Enterprise Services (ITSEN) division in ITS. The primary programs that the ITSEN unit is responsible for is providing a wide range of technical infrastructure services to meet the institution's computing needs, from mid-range servers, large scale servers, and the respective system, network, and supporting software on those platforms. It provides engineering, integration, and system administration services for Server Administration, Server Security, Backup/Restore, Storage, Virtual infrastructure (on premise and in cloud) and Data Center Management. The Java DevOps Engineer is a hands-on, primarily technical position. The candidate must possess a strong technical background in one or more IT technologies, including but not limited to web and middleware administration.

The candidate must demonstrate excellent communication skills as the position requires constant interaction with other teams to design and build web hosting solutions. The candidate must possess a strong sense of curiosity,adaptability, and the drive to learn and innovate.The Java DevOps Engineer acts as the solutions architect for the Java application server administration, responsible for developing, implementing and automating Java application server environment as well as migrating existing applications using DevOps tools. The position also requires programming ability and strong troubleshooting skills. The Java DevOps information Analyst is the Java and DevOps Subject Matter Expert.

Role & Responsibilities:

The Java DevOps Engineer will have overall responsibilities for executing the work program under the Java Web Admin Operations team; as well as for working as an integral part of the ITSEN team in executing EN’s work programs.

The primary responsibilities will include, but are not limited to, the following:

  • Design, implement and operate scalable, highly available, and fault tolerant Java application server environments.
  • Build and maintain tools for deployment, monitoring and operations.
  • Secure and control the flow of data to and from the Cloud.
  • Develop Container-based architecture and deployments.
  • Troubleshoot and resolve issues in our dev, test and production environments.
  • Automate and maintain the application build and deployment process.
  • Automate software deployment and monitoring.
  • Monitor site stability and performance and troubleshoot site issues.
  • Collaborate with developers to bring new features and services into production.
  • Develop and improve operational practices and procedures.

Selection Criteria

  • Master's degree with 3 years relevant experience or Bachelor’s Degree with a minimum of 5 years relevant experience.
  • Demonstrated ability to learn, adapt, drive change and innovate.
  • Strong experience in managing large scale Java application server environment in one of the application server area (e.g. JBoss, IBM WebSphere)
  • Strong experience deploying and managing applications on Tomcat
  • Experience using Jenkins and Visual Studio Team Service
  • Experience in managing one of messaging platform (e.g. IBM MQ, RedHat AMQ)
  • Experience with monitoring tools (e.g. Splunk, App Dynamics, etc.)
  • Excellent understanding of the larger IT landscape.
  • Experience developing code in at least one high-level programing language and in automation/ testing via scripting/programing (e.g. Python, PowerShell, JavaScript, Java, PHP, etc.).
  • One year of working experience with AWS or Azure cloud environment.

Desired Skills:

  • Designing and deploying enterprise-wide scalable Java application server environments on-prem, in the Cloud and on Containers.
  • Implement systems that are highly available, scalable and self-healing.
  • Define and deploy monitoring, metrics and logging systems.
  • Capabilities to provide best practices guidance on the architectural design across multiple applications, projects or the enterprise.
  • Advanced level knowledge of TCP/IP networking concepts and protocols, advanced technical knowledge of common network protocols (DNS, HTTP/HTTPS) and network security concepts.
  • Excellent understanding of operating systems and application security, administration, and debugging.
  • Demonstrated conceptual, analytical and innovative problem-solving and evaluative skills, an ability to conduct independent research and analysis, identifying issues, formulating options, and making conclusions and recommendations.
  • Demonstrated technical proficiency on complex projects and ability to troubleshoot critical issues under pressure.
  • Ability to assess risks in line with information security objectives and risk tolerance of the institution. Proven conceptual, analytical and evaluation skills.
  • Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
  • Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
  • Able to present and explain technical information to diverse types of audience (management, users, vendors, and technical staff).
  • Team player with strong technical and user support skills.
  • Excellent oral and written communication skills in English.AA


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