The IT Assistant will be based in Kabul Country office and will primarily provide support to DRC Country office, Kabul Area office and other area offices, The IT Assistant will carry out the following tasks and then will report to the IT Coordinator.
Responsibilities:
Set up, manage, and troubleshoot the organization’s computer network systems to ensure they are updated and running smoothly.
Inspect IT equipment regularly and fix any issues or damages.
Support DRC colleagues with IT-related problems.
Help the organization track and record all IT equipment, including consumable items.
Help DRC colleagues on how to operate network and other computer devices.
Ensure that the organization’s system both hardware and software meet the standards and specifications for working with Microsoft dynamics and other DRC services.
Create and design various reports for IT departments.
Protect the network, database, and file storage from corruption or unauthorized access.
Manage internal and external communication systems. Provide reliable and consistent Internet and telecommunications access (including email, Worldwide Web, telephones, scanners and printers).
Update and maintain all computers, printers, Routers, switches, internet cables, and wireless connectivity ensure peak performance.
Help with the procurement of all hardware, software, and IT support services.
To be successful in this role you must have:
Experience and technical competencies:
2 years of experience in IT support or a similar role.
Education/qualifications:
A university degree in IT, Computer Science, or a related field.
CCNA Certificate
Certification in Mikrotik, Azure and office 365 will be given an advantage.
