IT Officer

The Information and Technology Solutions Fiduciary Operations unit (ITSFD) is recruiting a Product Owner with a strong and broad working knowledge of agile software product management to fill a Product Owner / Product Manager role in Sofia (Bulgaria). The selected candidate will lead and contribute to building and maintaining applications and services that support the implementation of the World Bank’s Operations Procurement work program.

Responsibilities:

  • Translate business needs into actionable user stories and technical specifications.
  • Define and refine User Stories and Enablers, ensuring clarity and alignment with product objectives.
  • Define and prioritize MVP features and backlog items based on value and dependencies.
  • Manage the product lifecycle using agile, data-driven planning.
  • Align team backlogs with the ART’s Program Backlog and PI objectives.
  • Participate in PI Planning, Iteration Planning, Reviews, and Stand-ups.
  • Attend Iteration Planning, Iteration Review, and Daily Stand-ups.
  • Support System Demos and Inspect & Adapt workshops.
  • Lead technical discussions with architects and developers to validate design decisions
  • Lead end-to-end delivery of IT solutions, including LCNC application platform, custom developed products. 
  • Lead UAT and approve technical designs per Definition of Done.
  • Oversee product development, leading User Acceptance Testing (UAT).
  • Apply user-centered design thinking to better understand user needs and improve product outcomes.
  • Conduct research to identify use cases and unmet needs, establishing business requirements.
  • Make informed decisions on technical trade-offs, scalability, and integration strategies in collaboration with architects and developers.
  • Validate data accuracy and consistency to ensure reliable input for product and business decisions.
  • Make data-driven decisions to guide product strategy and feature prioritization.
  • Use business and technical metrics to prioritize backlog items effectively.
  • Continuously build data literacy skills to interpret, validate, and apply data in product decision-making.
  • Ability to understand and model system interactions, dependencies, and data flows.

Requirements:

  • A master’s degree in business, Computer Science, or a related field with at least 5 years of relevant experience, or a bachelor’s degree with a minimum of 7 years of product management experience. 
  • Minimum of 4 years’ experience developing and implementing technical product strategies and managing the full product lifecycle. 
  • Demonstrated ability to understand the capabilities, limitations, and architecture of Low code No Code Application Platform, and translate business needs into feasible technical solutions.
  • Experience working directly with developers and architects to shape technical solutions.
  • Proven experience in successfully delivering technology-centric or AI-enabled products including defining MVPs, user stories, and product roadmaps. 
  • Strong background in translating business goals into actionable product requirements, clear product vision, and strategic roadmaps. 
  • Strong stakeholder engagement skills, with the ability to influence and collaborate effectively across multicultural teams. 
  • Excellent written and verbal communication skills, including proficiency in preparing concise reports, presentations, and user stories. 
  • Proficiency in data analytics to track product metrics, client satisfaction, and team performance. 
  • Ability to learn quickly and adapt to changing priorities in a dynamic environment.

Source: https://worldbankgroup.csod.com/ux/ats/careersite/1/home/requisition/34149?c=worldbankgroup&sq=req34149