IT Support Officer

Palladium International , Brisbane, Australia

Skill Required:, IT and ICT
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
4th March, 2020

Job Description

Project Overview and Role:

The Pacific Secondary Schools Scholarship Program (PSSSP) provided selected scholarship recipients with the opportunity for a high-quality Australian education and practical youth leadership development to prepare them for their own future in higher education, training or employment, and to contribute to the economic and social development of their own countries.

Role and Responsibilities:

In this role you will be looking after IT services and operations for PSSSP. Your responsibilities will include the following:

  • Program PCs and software set-up, including new user account registration and network
  • access configuration.
  • Maintain program networking hardware
  • Ensure functioning of Sharepoint, including backup of data and files
  • Provide IT support for entire PSSSP team across the Pacific Region
  • Create procedural documentation and network mapping as required
  • Maintain the integrity of any data which contains Personally Identifiable Information
  • Collect, store, analyse and report on program data
  • Develop and execute secure and effective data procedures
  • Maintain the inventory of servers such as flash drives, storage disks and other data storage devices

Required Qualifications:

  • Training or qualification in IT Support, Computer Science or relevant fields
  • Strong experience with supporting complex information systems, networking environments, and data administration
  • Relevant experience in data coordination or data handling
  • Experience with Microsoft Azure Services and Microsoft Active Directory or similar
  • Fluency in written and spoken English to a business standard


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