IT System Technician

UNOPS, Brindisi, Italy

Skill Required:, IT and ICT
Preferred Experience: 
5 years
Closing Date for Applications: 
19th March, 2019


Job Description

Background Information - Job-specific:

THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO POSSESS THE ITALIAN NATIONALITY OR A VALID RESIDENCE AND WORK PERMIT IN ITALY ARE ELIGIBLE FOR CONSIDERATION

“This is a position in UNOPS for supporting projects carried out for or in the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility.”

Under the overall supervision of Senior UNOPS Programme Manager, the incumbent will work under the Chief, Platform Support Unit or a designated officer and be responsible for providing support on Umoja Access Layer.
Functional Responsibilities:

Access Layer Administration:

  • Install, configure and maintain XenApp supporting infrastructure.
  • Install, configure and maintain the XenApp farm.
  • Install, configure and maintain Citrix licensing service.
  • Obtain and load licensing files into Citrix licensing service.
  • Install, configure and maintain Remote Desktop Licensing server.
  • Maintain and patch the virtual disks for XenApp servers.
  • Initial configuration and publishing of applications.
  • Reconfiguration of existing applications.
  • Assignment of applications to user accounts.
  • Monitor the amount of storage space allocated to web and database server and ensure enough space is available to create or extend databases.
  • Configure event monitoring with Citrix Edgesight/Director.

NetScaler Administration:

  • Install, configure and Maintain NetScalers.
  • Configure Load balancing, content switching, etc.
  • Perform periodic High Availability tests.
  • Initiate request for public and private IP, SSL certificates and firewall rules.
  • Configure monitoring for the Netscalers.

Operations:

  • Elaborate and review procedures for T1 and T2 operations and support.
  • Liaise with support vendors.
  • Provide advice to clients regarding UNGSC standards and workflow processes.
  • This position includes duty officer responsibilities according to internal schedule.

Perform other duties as required.:

  • Impact of Results
  • Works with minimal amount of supervision; independently provides accurate deliverables in the areas of Umoja Access Layer.

Education/Experience/Language requirements:

Education:

  • High school diploma or equivalent is required.
  • Bachelor's degree in Computer Science or any related field is desirable and may substitute for some years of relevant working experience

Experience:

  • At least 5 years of experience in systems administration and maintenance
  • Experience in drafting technical documents

Desirable:

  • Experience in logical and analytical approach to solving problems and grasping of complex concepts.
  • At least 1 year of Netscaler or Xenapp administration.
  • Brokering and administering enterprise scale hybrid cloud (Azure and/or AWS).
  • Experience in automation of infrastructure and configuration at scale.
  • Experience with Agile practices and tools.
  • ITIL Foundation certification.
  • PRINCE2 Foundation certification.
  • Certification in Netscaler or XenApp.
  • VMware Certified Professional (VCP-DCV) certification.
  • AWS or Azure cloud related certifications.
  • ITIL intermediate level certification.

Language Requirements:

  • Fluency in English (both oral and written) is required
  • Knowledge of another UN official language is desirable.

Source:https://jobs.unops.org/pages/viewvacancy/VADetails.aspx?id=17410#2


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