JIPS Multimedia & Communications Associate

Danish Refugee Council, Switzerland

Skill Required:, Media and Communication
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
26th July, 2019

Job Description


JIPS – the Joint IDP Profiling Service – is an inter-agency service, which was set up in 2009. Based in Geneva, JIPS is supervised by an Executive Committee (ExCom) comprised of the Danish Refugee Council (DRC), the Internal Displacement Monitoring Centre (NRC-IDMC), the Norwegian Refugee Council (NRC), the Office of the Special Rapporteur on the human rights of IDPs, the Office for the Coordination of Humanitarian Affairs (OCHA), the United Nations High Commissioner for Refugees (UNHCR) and the United Nations Development Programme (UNDP).

Under our 2018-2020 strategy, our mission is “to advise, support and work with local and national governments, humanitarian and development actors to produce and use agreed-upon displacement data for decision-making. We do this by providing technical support to collaborative profiling and advising on other displacement data processes, engaging communities, and strengthening local capacity to inform collective solutions to displacement. We promote sharing of experience between local and global levels, and provide guidance on displacement data processes and their use for evidence-based policies and action.” With established expertise in both protracted and urban displacement crises, we provide direct field support and invest in the development of practical tools and guidance. Dedicated to capacity building and enhancing local ownership of data, we also make significant efforts in this regard. Believing that our experience provides relevant insights into relevant global policy processes and initiatives, we take time to share our knowledge through strategic advocacy and partner engagement. Read more about JIPS.

JIPS is a dynamic team that prioritises innovation, partnership and professional development. It functions according to a set of principles that guide both the content and approach to its work, that include: collaboration, community participation, complementarity, protection-orientation, and transparency.


Reporting to and in consultation with JIPS’ Communications and Advocacy Officer, the Associate’s main responsibility will be to develop and implement effective multimedia outputs and digital communications activities / campaigns to enhance JIPS’ online presence. The role will also involve contributing to the implementation of JIPS’ communications strategy with day to day tasks. This will include finding ways to tell the stories in the – often complex, technical and sensitive – aspects of displacement profiling and crafting engaging/ powerful stories, informing and implementing JIPS’ weekly editorial planning for JIPS’ blog, newsletter and social media accounts (Twitter, Facebook and LinkedIn), keeping its website up to date, and supporting the realisation of JIPS’ bi-annual thematic conference.

Description of key duties and responsibilities:

  • Leading on the creation and implementing of multimedia outputs (e.g. videos, gifs, interactive/animated infographics and data visualisation) and enhancing its digital communication activities, in line with JIPS’ communications strategy and branding
  • Working with the Communications and Advocacy Officer to manage the weekly editorial plan for JIPS’ blog, newsletter, and social media accounts (Twitter, Facebook, LinkedIn) as well as overall communications plan using Asana
  • Drafting, editing and publishing diverse types of content and messages for different channels and audiences, both online and for print, relating to displacement profiling approaches and data processes
  • Contributing to active and effective dissemination, including by testing new ways to reach and engage with target audiences, as well as by researching partner feeds for interesting content/posts that can be shared through JIPS’ accounts
  • Maintaining the JIPS website up to date and optimising it for search engines
  • Supporting JIPS’ monitoring and evaluation efforts, including social listening / community management and by providing analysis and strategic insights
  • Supporting Helping to identify and leverage Drafting and creating visual materials in line with JIPS’ branding, as well as contributing new content ideas
  • In addition, the Associate will be able to contribute to JIPS’ various other communications activities, including the organisation and implementation of JIPS’ bi-annual conference (incl. logistics, communications campaign), publication design and launch events, as well as cross-department support on communications-related topics as needed.


Technical competencies:

  • Studies related to multimedia communications, digital communications, journalism, or related fields
  • Proven experience creating multimedia outputs and digital / social media communication
  • At ease using design software such as Adobe CC, and experience in editing images and producing multimedia content for various digital channels
  • At ease utilising content and social media management platforms such as Wordpress and Hootsuite
  • Good understanding of all aspects of digital communications and knowledge about current social media trends and techniques, knowledge of SEO / SEM a plus
  • Native English-speaker and fluent in Spanish, French and other UN languages a plus

Soft skills:

  • Genuine interest in the non-profit sector, in particular forced displacement, migration, humanitarian or development work
  • A passion for communicating about complex and technical issues, such as displacement profiling and other data collection processes, and skilled at telling the stories in these topics / the data
  • A creative thinker devoted to crafting tailored content for websites, blogs, social media, and other communication channels for diverse target audiences ranging from decision makers to practitioners
  • A proactive approach to work, with a proven ability to work independently and problem solve
  • Ability to work independently and under pressure juggling multiple tasks, organisational skills, and high attention to detail essential
  • Good eye for design and branding a plus
  • Effective team player, resourceful and proactive with plenty of ideas, motivation and inspiration


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