Learning and Development Internship
UNICEF, United States
Closing Date for Applications:
Support the creation of documentations for learning designer / course creators to be published on a Wiki.
- Research best practices with certain tools (e.g. video authoring software, elearning production tools) through review of resources published, review of best practices and hands-on testing of solutions.
- Draft “how to” documents and best practice document for the “Learning design and facilitation” wiki library
- Document databases hosted on the Agora wiki (e.g. active projects, list of vendors,…)
Support the curation of the Agora catalogue of learning opportunities:
- Review and update classification and tagging of courses;
- Identify and archive unused or outdated learning assets;
- Identify and publish external learning opportunities which are communicated to all staff in a monthly newsletter;
- Contribute to quality assurance exercises for already published assets
- Help with the design and/or update of learning channels (thematic learning spaces)
- Publish UNICEF learning activities on the unsdglearn.org platform and identify other agencies useful resources
- Connect with other UN agencies and INGOs to share elearning courses (leveraging existing agreements and/or signing new ones).
Learners support and guidance
- Assist the team with responding to learners’ requests for support and/or guidance (received via a dedicated mailbox);
- Collect and analyze data relating to issues and support requests;
- Contribute to the design of communications targeted to end users, on the learning platform, and through other channels.
Content development & testing
- Contribute to the review and testing of various versions new courses being development, providing feedback and suggestions for improvement. The intern will also get a chance to learn more about content development processes / project and stakeholders management by shadowing peers in certain meetings.
To qualify as an advocate for every child you will have…
- Be enrolled in an undergraduate, graduate, or Ph.D. degree programme or have graduated within the past two years in Learning and development, Instructional design, Pedagogy/Adult learning, Video/Graphical production or similar fields; Social studies and international studies are also acceptable, provided that a strong interest in learning and development can be demonstrated. (Applicants must be at least 18 years old).
- Be able work independently and within set timeframes.
- Be willing to do both analytical assignments (reviewing new courses or suggesting courses that should be archived/retired) and repetitive tasks (e.g. updating classifications of activities or publishing external courses).
- Ability to produce and analyse quantitative and qualitative reports.
- Proficient with web technologies – Preferably with experience with of a Learning Management System (LMS) of a Content Management System (CMS) and proficiency in MS Office suite (Excel, Word, PowerPoint).
- Fluency in English and proficiency in other UNICEF working languages (French or Spanish) would be an asset, excellent writing skills in English.