Manager, Donor Outreach

Corus International, St. Paul, United States

Skill Required:, Fundraising
Preferred Experience: 
5 years
Closing Date for Applications: 
17th May, 2020


Job Description

Reporting to the Director of Philanthropic Engagement, the Mid-Level Development Officer will be a key member of the External Relations and Engagement team. The focus of this position is to develop and manage a portfolio of leadership-level-giving donors by initiating, cultivating, soliciting and stewarding relationships with individuals, couples, and families who partner financially with Lutheran World Relief and other Corus International brands.

Responsibilities:

  • Cultivates donor relationships by updating, stewarding, and asking donors to deepen their financial partnership with Lutheran World Relief and other Corus International brands, managing a portfolio of 400 600 donors.
  • Solicits and closes gifts from leadership-level giving donors.
  • Executes strategies, through phone, email, and mail communication, to achieve primary goals including several qualifications, portfolio growth and attaining revenue targets.
  • Provides upgrade opportunities to donors utilizing the monthly giving program.
  • Updates the database with call notes and new information about donors.
  • Researches identify and promote hand-off of high capacity donors to the appropriate Donor Advisor.
  • Learns about Corus International programs and projects and effectively communicates the mission to donors.

Qualifications and Experiences:

  • Conducts oneself in a professional, friendly and truthful manner to donors.
  • Communicates at an advanced level, oral and written
  • Strong phone skills warm tone, good speaking cadence, clear and articulate speech
  • Demonstrates a strong donor service attitude
  • Participates as a team player
  • Demonstrates strong relational skills
  • Uses interpersonal skills demonstrating tact, patience, and courtesy
  • Highly proficient in using donor databases
  • Proficient in social media and digital tools to be utilized in relationship development
  • Exhibits strong time management skills and completes tasks on time
  • Handles tasks independently and is a self-starter

Requirements:

  • Bachelor's degree (or equivalent) with a minimum five to seven years of work experience and three to five years of nonprofit donor relations experience.
  • Experience with Customer Relationship Management Software and video tools (ie. Raiser's Edge and Thankview preferred)
  • Proficient in Microsoft Office, including Word, Excel and PowerPoint
  • Excellent verbal, written and digital communication skills

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